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M&T Bank

2.3

About this business

Location details

550 Suburban Dr, Newark, DE, 19711, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.341 reviews
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Du'Juan Lewis's profile image
Du'Juan Lewis 
a month ago

ZERO STARS – Extremely Unprofessional & Discriminatory Treatment On 11/26/25 around 1 PM, I visited the M&T Bank branch in Newark, Delaware and had one of the worst banking experiences of my life. I approached the counter and requested a withdrawal slip. The teller, Morgan Durrell, provided it. I filled it out and handed her my withdrawal slip, my driver’s license, and my M&T debit card — all matching and valid. After waiting roughly 10 minutes, she told me she needed to go to the back. She remained there for 20–25 additiona... read more

David Newman's profile image
David Newman 
a month ago

Went there to close out my parents IRA Account. The guy was very nice and friendly. 

Lisa Gary's profile image
Lisa Gary 
5 months ago

If I could give this branch 0 stars I would. I called ahead last week because I needed to have the branch manager endorse a check for a property claim. I was told she was in a meeting and expected to wait 30 minutes. After some discussion of having an appointment already established, they finally let me meet with the branch manager, Lisa Heitz, who started off with an attitude. She was rude and unhelpful. Even the claims department with M & T said she should and could have helped if she wanted to but she clearly didn’t want ... read more

Patricia Pietlock's profile image
Patricia Pietlock 
a year ago

Worst branch ever. I will go out of my way to go to another branch My story is similar to others who posted about them cancelling their accounts without a phone call. Done with them 

Anne Perrin's profile image
Anne Perrin 
a year ago

MT bank Suburban decided to CLOSE all of my family's debit and credit cards AND GAVE US NO EXPLANATION!then had the nerve to have the police waiting for us at the branch when we showed up to get our money! Daughter was leaving for vacation with no $ or credit card! They didn't care. Police escorted us out! 3 days later, some random MT rep from Maryland called me to say we can go Get our money! That was in May 2024. Numerous calls and letters and STILL NO EXPLANATION. One letter stated they don't need to give a reason for cut... read more

Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 2.3 star rating with 41 reviews. 

When is M&T Bank open?

M&T Bank is closed now. It will open tomorrow at 9:00 a.m. 

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