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M&T Bank

3.5

About this business

Location details

10791 W Broad St, Glen Allen, VA, 23060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.515 reviews
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Casey McNeely's profile image
Casey McNeely 
7 months ago

I’ve had quite a few bad experiences at this location. For starters I scheduled multiple appts online and each time the person assigned to me was unavailable or in a meeting. So I had to be helped by someone else. Marcus ended up helping me both times. He was very friendly however there was some confusion with opening a new account for my child. I prefer the atlee road location. This location is closer to me tho which is why I gave them a try. 

Nilda Ante's profile image
Nilda Ante 
a year ago

I am very pleased with the services I receive at the Innsbrook branch of M&T Bank. Everyone is very friendly and helpful with a smile. Not only do they attend to one’s needs, but they also make helpful suggestions to solve problems and offer their services. I highly recommend this branch. 

Bless M's profile image
Bless M 
a year ago

miss betty the teller was awesome.she was wait patient and just because good customer service .im open account 

Nunya Business's profile image
Nunya Business 
a year ago

This is the worst bank ever. In order to qualify for a hardship extension payment for your loan, you have to have income. If I had income, why would I need an extension? Makes no sense. Wells Fargo nor Suncoast gave me any issue. They say a supervisor will call you back, and they never do. I've had them for a year, and it's the worst customer service I've experienced. You can't hardly understand what the reps are saying, and each one will give you a different answer to the exact same question. 

Mandi Trame's profile image
Mandi Trame 
2 years ago

Went above and beyond to take care of my situation. Thank you Jim for being so great to work with. I highly recommend this branch!! 

Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 3.5 star rating with 15 reviews. 

When is M&T Bank open?

M&T Bank is closed now. It will open tomorrow at 9:00 a.m. 

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