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M&T Bank

2.4

About this business

Location details

91 Routzahn Way, Frederick, MD, 21701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.413 reviews
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E Foley's profile image
E Foley 
on Google
6 months ago

Yasshree "Sweety" Patel has been a godsend for me and my small business. I've spent the past few years trying to lease a commercial property and Sweety has been with me through all the... surprises of dealing with commercial landlords. She's rolled with the punches, made applying (and re-applying) for loans quick and painless, gotten me set up with a line of credit and a cheaper payment processing solution, and been my cheerleader on days I questioned if all the stress of this business expansion was worth it. If she hasn't g... read more

Dianne's profile image
Dianne 
on Google
a year ago

Never ever use the drive-through in this branch. Every time I do, it takes far too long to be served. Today, I’ve been sitting here 20+ Minutes! Despite calling the bank and reporting the delay and also beeping the horn, I’m still not helped. I do not like to gripe about things, but if this were the first time, I wouldn’t be writing. They had my checks and my license, so I couldn’t just leave. Absolutely ridiculous! Why the manager didn’t step up and tackle the drive-through when I called, which was getting quite long, is be... read more

Ella Tran's profile image
Ella Tran 
on Google
2 years ago

the robot on their call thing wouldn’t listen to me so i had to yell. worst place to call and bank at 

Robert Logan's profile image
Robert Logan 
on Google
2 years ago

First of all, I am mostly an ATM user and rarely go in the bank; but I've had to get help from the staff there before. Recently I had to get help with cancelling a check that was never received (Post Office issue) and also had to get some documents notarized. The person who I called to check to see if they had a notary was very polite and professional. The service I received in the bank was also quick, polite, and professional. I can recommend using their service. 

Mark and Sarah White's profile image
Mark and Sarah White 
on Google
4 years ago

I have been going to this location for over 5 years now and have never had an issue with customer service! They have been quick, friendly and professional! Frankly I dont understand the terrible reviews because everyone has always been so sweet to me and my little ones (when we used to be able to go in placees). I will continue to use this branch! 

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Frequently asked questions about M&T Bank

How is M&T Bank rated?

M&T Bank has a 2.4 star rating with 13 reviews. 

When is M&T Bank open?

M&T Bank is closed now. It will open tomorrow at 9:00 a.m. 

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