Msi of Eastern Carolina

Very satisfied in Washington 

on Dex Knows

11 years ago

Thanks to Wayne and Rhonda of MSI Over the holidays we had some major flooding in our home from our washing machine. Our insurance adjuster did not respond in a timely manner so Wayne Carlson took over and he and our insurance agent made sure we had everything we needed to handle our unfortunate incident. Wayne was empathetic, considerate and very willing to do whatever he could to make things better for my family. I realize it could have been much worse, but when you have any type of water damage and it displaces you for an... read more

Clean & Happy 

on Dex Knows

11 years ago

Clean rug What a wonderful group! During the Christmas holidays I had a pet get sick on a oriental rug. I called MSI first thing in the morning, they came by the house and picked up my rug and cleaned it. MSI has cleaned my carpet, and many family members carpets for years. Highly recommend MSI of Eastern Carolina. 

RC 

on Dex Knows

11 years ago

Great Service I have been using MSI of Eastern Carolina for years to handle fire and water restoration work and general carpet cleaning. They are a very professional group and have always handled my properties and tenants with care, diligence and profesionalism. I would highly reccommend them for any work you need. 

seriously 

on Dex Knows

12 years ago

Stay away The entire family started having headaches, and respiratory allergy like symptoms. When our clothing started smelling like mold we checked things out. There was mold in all the closets, on the shelves the in most of the rooms, on a lot of our clothing and shoes etc. Msi came in and the only thing they did was paint one of the walls in an “anti-microbial paint”. My husband walked along to see what they would find and notice no inspection was done. He asked if they were going to check the attic and sub flooring a... read more

Kimberly V 

on Dex Knows

12 years ago

Carpets in distress I was way over due for a carpet cleaning, It had been years and the carpet was dingy and stained from pets...between the oder and stains, I was at my whits end!! Called MSI and got scheduled very quickly with in the next week. I came home that day and couldnt believe my eyes or nose for that matter!! Carpets look like brand new and smelled so clean thur the house! Look just like I had new carpet installed, I have not had any stains reappear! They also cleaned my area rugs as well, I was very pleased. Awes... read more

ann 

on Dex Knows

12 years ago

Disaster I had a bathroom overflow from an upstairs condo on a Sunday night and the HOA sent MSI over on Monday. He cut a small hole in the ceiling a on that day. He did not pull out the wet insulation. He came back several times that week with Board members to discuss what he wanted to do. His plan was to start the following Monday (9 days after event) and rewallpaper the walls. I became very sick over the weekend because of the mold breakout in that room. I called them and asked could there be mold growing and I was told "... read more

~Amy 

on Dex Knows

12 years ago

Great service! We had flooding in our apartment on July 4th and MSI was in there within an hour to start working on clean up. I was really impressed with their speedy response on a holiday. The employees were very understanding and accommodating to the situation and the job quality was superb. I highly recommend them!!!