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MSI Australia - Sydney West Abortion & Contraception Clinic
- Healthcare
- Westmead, NSW
About this business
Location details
27 Railway Pde, Westmead, NSW, 2145, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I think it definitely depends on whether they are behind schedule the day you go in or not as to the wait times, rushing etc. which obviously shouldn’t be happening. However, I went in today for a surgical termination and iud insertion and was very scared to go with MSI due to some of the reviews. But thankfully, I had a very good experience there, the receptionist I was dealing with for payment, info, forms etc. was really lovely and patient, as was the two nurses I spoke to. I felt super comfortable talking to the doctor, ... read more
At MSI from the reception staff to the medical team, everyone was attentive, compassionate, and genuinely caring. They made what could have been a stressful experience so much easier.
Absolutely unacceptable experience at this clinic. When I arrived, the receptionist/nurse at the front desk was extremely rude and hostile, speaking down to me in a very unprofessional manner. Despite arriving in advance, I was left waiting over 3 hours to be seen. During my procedure, I was told to have an IUD inserted, yet no one explained the need for a follow-up check or how to ensure the IUD remained in place. Less than a year later, I suffered a life-threatening ectopic pregnancy, only to find out there was no IUD at a... read more
I went to MSI yesterday to have a surgical abortion, the clinic is very helpful and informative. The only issue I have is I had booked for a 12pm appointment, didn’t see a nurse to confirm info till after 1pm, then I was left waiting until 3pm after I’d asked how much longer I would be waiting, I was told I did get to my appointment half an hour early… understandable but I was still waiting for 3 hours after my appointment time. If there was delays it would have been good to know as I had been fasting. If I knew the procedur... read more
I was recommended this place by my GP however I have called them 3 times within business hours and been on hold for 30mins each time with no answer. Extremely unprofessional and disappointing.
Frequently asked questions about MSI Australia - Sydney West Abortion & Contraception Clinic
How is MSI Australia - Sydney West Abortion & Contraception Clinic rated?
MSI Australia - Sydney West Abortion & Contraception Clinic has a 3.6 star rating with 107 reviews.
When is MSI Australia - Sydney West Abortion & Contraception Clinic open?
MSI Australia - Sydney West Abortion & Contraception Clinic is open now. It will close at 5:00 p.m.
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