MSCO Inc. Heating & Cooling

Elizabeth 

on Birdeye

a week ago

I’ve used MSCO for years for maintenance of my HVAC system. The techs are always professional, competent, & friendly. Not too long ago, MSCO was at my house installing a new water heater. Jarrad  & Dimitry arrived on time. Dimitry was training with Jarrad, who did a great job of teaching & explaining the steps of installation. Both techs were friendly & answered all my questions. I couldn’t ask for a better team! I’m very impressed with MSCO & their staff!! Elizabeth M. 

MO 

on Birdeye

a year ago

The technician showed and quickly diagnosed the problem, a bad 'run capacitor'. I had literally just returned from being out of town and my family was without AC for 6 days (Jul/ Va Bch). The tech did mention the price and I was questioning the cost in my mind (that seems a lot for a capacitor) but getting my family comfortable again was priority. I was charged $100 service call fee and $296 for the capacitor. The exact same capacitor (SFCAP45D5440R, Round Dual Run Capacitor - 45/5 MFD, 370/440V) from a very reputable HVAC p... read more

James R. 

on Birdeye

a year ago

Our AC stopped working on a very hot day. I called MSCO@3:30 pm to schedule an appointment with customer service rep Shelby. After taking information, Shelby put me on hold and when returned, said they had a cancellation in my area and the technician could come. Technician Eric arrived within 1/2 hour, and expertly and quickly diagnosed the problem (thermostat). We are very happy with MSCO’s professionalism, response time and pricing. We will use MSCO for all our AC maintenance and any future new systems. 5 stars!! James... read more