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MS Auto INC
- Automotive
- Hilo, HI
About this business
Location details
30 Kukila St, Hilo, HI, 96720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
MS Auto is great from beginning to end. Their customer service is great but their work is AMAZNG!!! They pay a great deal of attention to the details and making sure the work is done right. Will definitely go back should other needs arise. 10 out of 10!
Paint matched my lip to oem quality and finish. Worked with me to get the proper color before painting so I was able to leave and come pick up the lip when it was ready with ease.
Do not take your vehicle here. My original estimate was $8,300 and went up to $12K, they said it was shipping. My vehicle had a dent the size of a mango on the drivers side backdoor. They ruined my alignment and safety features. Safety features that are standard on a 2021 Jeep Grand Cherokee no longer work. The horrific paint job is bubbling and the paint doesn't match. The door they replaced isn't properly installed and part are rattling. Bumper is still loose so the sensors work intermittently. Trim piece were damage and n... read more
When you read other people's reviews you will notice they were ignored and never received an updated courtesy call from the Front Office. If you want to be appreciated and not ignored go to another business with 5 stars. You will receive good customer service and they will make you feel important. But what they are doing is building a lasting relationship. And you will share with your family and friends about your good experiences and give future return business. I wouldn't have given one star, but I had to in order to leave... read more
Brought my car here to fix a smash.. very satisfied with outcome. It was fast and my car is back looking beautiful like new… staff is very friendly.. Highly recommend !
Frequently asked questions about MS Auto INC
How is MS Auto INC rated?
MS Auto INC has a 4.1 star rating with 52 reviews.
When is MS Auto INC open?
MS Auto INC is closed now. It will open tomorrow at 7:30 a.m.
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