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Mrs Field's Cookies

3.4

About this business

Cookie Cakes, Cookie Tins and Baskets Frozen Yogurt Treats and Yogurt Cakes Frappe Chilliers and Cappucino Chillers Shakes, Smoothies, Sundaes, Banana Splits 

Location details

1704 East Bert Kouns Indstrl Loop, Shreveport, LA, 71105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.415 reviews
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bridgett 85's profile image
bridgett 85 
on Google
4 months ago

Awful Overpriced and bad cookies. How this place stays in business, I am not sure. It’s not like they have semi-mediocre customer service either, it’s just as bad. 

Justin Chavis's profile image
Justin Chavis 
on Google
7 months ago

Young lady taking our order rolled her eyes a few times at us bc my son couldn't decide how many toppings he wanted. All while paying attention to her boyfriend in the lobby. Also manager was complaining the whole time about customers. I never leave bad reviews but couldn't help myself 

Sonia Almeida's profile image
Sonia Almeida 
on Google
10 months ago

Ordered through DoorDash and made a mistake on MY end. Both employees working (evening of 6/13) went above and beyond to work with me and make my experience perfect even though they didn’t have to. One of the decorators even took down a complicated phrase in Portuguese over the phone and spelled it perfectly! Cookie was baked to order and was so fresh. Worth every penny based on the customer service alone, the products being delicious sure are a great plus! 

Olivia Loveridge's profile image
Olivia Loveridge 
on Google
a year ago

I recently visited Mrs. Field's in the Portico Shopping Center. I ordered a slice of cookie cake, and the buy 3 get one free cookies (all different flavors). The cookie cake slice was decent.... but the cookies were hard, dry, and crumbling. It's like they were old. I paid $17 and was only able to eat the cookie cake slice. I took a bite out of the peanut butter cookie and immediately threw it out. Then I tried the triple chocolate chip and the same thing. Dry and hard. So I threw it and the rest of the cookies out. I didn't... read more

Nikki Montes's profile image
Nikki Montes 
on Google
2 years ago

Ordered a $40+ cookie cake. Service was ok. The chocolate chips or the cookie dough in the cake tasted sour. Had to throw it away. Waste of money 

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Frequently asked questions about Mrs Field's Cookies

How is Mrs Field's Cookies rated?

Mrs Field's Cookies has a 3.4 star rating with 15 reviews. 

When is Mrs Field's Cookies open?

Mrs Field's Cookies is closed now. It will open at 9:00 a.m. 

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