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Mrs. Fields
- Bakeries
- Chicago, IL
About this business
Specialties Customized big cookie cakes! Come see our wide variety of personalized cookie cakes. Choose from our selection or design your own. Birthdays, graduations, holidays, we can fill all of your needs. History Established in 1980. For over 30 years Mrs. Fields Cookies at Randolph and Wabash has been an icon of downtown Chicago. This cozy place tucked under the L has been serving smiles for years. Come see the newly renovated store that now offers self serve TCBY frozen yogurt. Relive your childhood with great frozen tr... read more
Location details
500 W Madison St, # F014, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give this place 0 stars I would but unfortunatelygoogle doesn’t have that setting, I just find it very unprofessional how my colleague and I were treated today. We ordered a 5 inch cake which is only $20, bc it’s one of our friends birthdays. On my break I decided to run and get it. The cashier rudely let me know that there was no Order under her name. I then proceeded to show her the receipt as well as the order number, she then called her boss. Which she then made me speak to him over her phone and he told me th... read more
This store has a delicious strawberry banana smoothie with strawberry boba! It's super creamy, the flavours are perfectly balanced, the boba adds a nice sweet pop, definitely getting it again!
Horrible experience, top not on, drink spilled everywhere, no more ingredients, never stop here, super unprofessional, didn’t even care my drink spilled. Ruined a fun end of day
If you're ever passing through the Northwest Train Station, Mrs. Fields is a must-stop! The smell alone will pull you in, but the cookies are what really hit. I grabbed a chocolate chip cookie and a frosted sugar cookie, and both were fresh and soft – the perfect treat after a long day. The staff is always friendly and quick, and they’ve got some great options for personalized cookie cakes if you’ve got a special occasion. I spent around $8 for a couple of cookies, and honestly, it's well worth it every time. Perfect little ... read more
This location has great staff! I had an issue on Thursday with a cake received, before EOD Friday I was all set with a new cake. The employee on shift for Friday was extremely helpful in walking me through the process and was kind when I arrived.
Frequently asked questions about Mrs. Fields
How is Mrs. Fields rated?
Mrs. Fields has a 4.1 star rating with 85 reviews.
When is Mrs. Fields open?
Mrs. Fields is closed now. It will open tomorrow at 9:00 a.m.
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