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Mrs. Fields

4.1

About this business

Specialties Customized big cookie cakes! Come see our wide variety of personalized cookie cakes. Choose from our selection or design your own. Birthdays, graduations, holidays, we can fill all of your needs. History Established in 1980. For over 30 years Mrs. Fields Cookies at Randolph and Wabash has been an icon of downtown Chicago. This cozy place tucked under the L has been serving smiles for years. Come see the newly renovated store that now offers self serve TCBY frozen yogurt. Relive your childhood with great frozen tr... read more

Location details

500 W Madison St, # F014, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.189 reviews
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John Nunez's profile image
John Nunez 
on Google
a week ago

Stopped by Mrs. Fields at Northwest Train Station and was instantly greeted by the sweet aroma of fresh-baked cookies. The staff was friendly, and the cookies were soft, warm, and delicious just what I needed during a travel break. Great quick treat spot for anyone passing through. Will visit again! 

Carlynarly's profile image
Carlynarly 
on Google
2 weeks ago

pretty tasty milk tea, plus the jellies have shapes which is charming. unfortunately didn't have any tapioca but the first topping you add is free which is also nice considering most places don't do that. would recommend any time (Taro milk tea + lychee jelly) 

David Fernandez's profile image
David Fernandez 
on Google
3 weeks ago

This place is a must, I really enjoyed the piña colada smoothie I was recommended by the lovely cashier this morning, very friendly and professional 

nisha nag's profile image
nisha nag 
on Google
a month ago

Finally found a place which sells a good matcha boba tea similar to Chinatown 

Jennifer Lopez's profile image
Jennifer Lopez 
on Google
2 months ago

If I could give this place 0 stars I would but unfortunatelygoogle doesn’t have that setting, I just find it very unprofessional how my colleague and I were treated today. We ordered a 5 inch cake which is only $20, bc it’s one of our friends birthdays. On my break I decided to run and get it. The cashier rudely let me know that there was no Order under her name. I then proceeded to show her the receipt as well as the order number, she then called her boss. Which she then made me speak to him over her phone and he told me th... read more

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Frequently asked questions about Mrs. Fields

How is Mrs. Fields rated?

Mrs. Fields has a 4.1 star rating with 89 reviews. 

When is Mrs. Fields open?

Mrs. Fields is open now. It will close at 6:00 p.m.  

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