Mr. Rooter Plumbing of Fort Worth

Andrew Dorman 

on Google

a week ago

I can’t say enough great things about Mr.Rooter Plumbing of Fort Worth. From the moment I called, their customer service was outstanding — friendly, responsive, and genuinely caring. They showed up right on time, came fully prepared, and handled the job with such skill and professionalism that it instantly put me at ease. Not only did they fix the issue flawlessly, but they also went above and beyond to check the rest of the system and make sure everything was in perfect working order. The level of detail, craftsmanship, an... read more

Charles Rowe 

on Google

7 months ago

I am absolutely thrilled to share my experience with MR Rooter (Fort Worth) and the outstanding service provided by the technician (Tun) this past Sunday. From the moment he arrived, it was clear that Tun was not just skilled but also deeply committed to delivering exceptional customer service. He took the time to thoroughly assess the issue, explaining each step of the process in a way that made me feel completely informed and confident in the work being done. What truly set him apart, however, was his attention to detail ... read more

Josiah Davila 

on Google

9 months ago

I had Mr.Rooter out to install my Water Heater and they quoted me 1700 even with my own water heater purchase that I got from Home Depot. They then told me they needed a card to secure my spot and pay for the service fee but I wouldn't be charged until it was finished if I decided to go with them. They then charged me 500 dollars for a diagnostic fee and left mid "install". When I called the company they said didn't you read the contract? I said it was "a quote he wasn't supposed to start doing work, what was I charged for a... read more

Michael Kelly 

on Google

5 months ago

Our technician, Brett was prompt and professional. He quickly identified the issue and came up with a solution. My only issue with the whole process was, because he did not have a toilet ring on his truck, we had to pay almost $600 to open the supply house after hours (see attached image). Of course, we could have avoided that charge, by delaying the repair until the next day, however that is easier said than done, when raw sewage is coming out of all of your drains. Again, we were very happy with the work that was performed... read more

Hugh Matthias 

on Google

3 months ago

Had bathroom drain unplugged. $360+ next day drain from kitchen stopped up. It drains into main drain. They want to charge me ANOTHER $360+ to get that attached drain unplugged. No warranty for their work. This is not the way to do business. If you choose to use them ….good luck.