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Mr Heating and Cooling LLC
- Contractors
- Augusta, WV
About this business
We are one of the few companies in the area who offer ductless min-splits, along with detailed customer service, and a variety of residential and commercial HVAC installation and HVAC repairs. Look around our website to learn more about our story, our team, and our service offerings. We look forward to working with you and helping you keep your home or business at just the right temperature.
Location details
673 Ron's Drive, Augusta, WV, 26704, United States
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Highly recommended!! JULIE in service and scheduling is a pleasure to work with and all the technicians are very knowledgeable and professional when addressing the issue. They have completed various projects at multiple properties and have done great work for us.
This has been the most awful experience I have ever had with any company! I shopped around and Mr. Heating was in the middle with estimate. This brand-new unit has worked 11 weeks out of 27 weeks. Kenny has always been nice but the people in the office and their answering service are horrible. From the Co-owner texting me ‘take it or leave it” to “you can get someone else” I am so done. I am supposed to have a 2-year warranty, I guess we will see! With all the aggravation, they are horrible to deal with. The A/C was used 11 ... read more
I've used MR HEATING AND COOLING LLC 3 times so far. The first time was at the height of the pandemic and they were absolutely wonderful building me a completely new heating and air conditioning system. I most recently had to depend on them once again to help me with a water heater issue. Their employees, from those doing the scheduling to the skilled technicians, have always been so courteous, dependable, efficient and just plan wonderful to me. I can't thank them enough for the confidence I feel when I need their help. I n... read more
I wanted to give a shout-out to Mr. Heating and Cooling. They came out today to service my systems, and I could not get over his professionalism, great attitude, and the time he spent explaining my current and future needs. Unlike many, they also offer an annual service plan with incredible rates. He was on time, quick, and efficient, and he did not try to upsell me. His firm sponsors community events and believes in building business in our community. I highly recommend them!
Business response:
Thank you for your wonderful feedback, *******! We're thrilled to hear about your positive experience with Mr. Heating and Cooling.
BEWARE! My experience was filled with Drama from Office Personnel, Lies, mediocre work, damage to property, and Acts of Extortion. Do as you will, but I recommend searching for, and comparing the other Heat/AC Companies in the area. My original call was due to outside unit clicking on/off and inside unit having an electric buzz. Kenny came out and replaced the relay on the outside unit, then put a nice creased bend in the inside unit's panel while forcing it off to look at the blower. Since the blower started to spin, he pla... read more
Business response:
Update spoke to Mr ********** yesterday asked to please send pictures of the damage he claims our service technician caused to his property he denied any damages were made we also asked his about the claims of extortion he denied he even mentioned any type of event. We were called to repair the outside ac unit which was completed on may 2nd as we explained to him his system is 35 years old 2 months ago we came out replaced a start relay and capacitor and added r22 refergant for $300.00 plus a 20 percent military discount on ... read more
Reliable, honest, and decent price, contacted them and explained my hvac system issue, told them that I have a new born at home, they showed up less than two hrs, they fixed it, I ran into some other issues (wire and thermostat), David helped me trouble shoot it via phone over the weekend. Ran into additional issue several days later (overflow switch gone bad), he showed up the next day, fixed it, he made sure my system is working well before he sent me the invoice. Highly recommend!
Business response:
We're overjoyed to hear about your positive experience with Mr Heating and Cooling LLC! Thank you for sharing your feedback.
Excellent service. julie was very pleasant to deal with on the phone. kenneth was a pleasure to deal with when he came out to diagnose the problem. The technician, Thomas did a great job replacing the motor. He fully tested the system to verify everything was working correctly. He was very friendly and left the area clean when he finished. I highly recommend MR HEATING AND COOLING LLC
Frequently asked questions about Mr Heating and Cooling LLC
How is Mr Heating and Cooling LLC rated?
Mr Heating and Cooling LLC has a 4.3 star rating with 75 reviews.
When is Mr Heating and Cooling LLC open?
Mr Heating and Cooling LLC is open now. It is open 24/7.
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