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Mr Bill's Pools & Spas

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3.1
101 reviews
|Contractors|Endicott, NY 13760

1802 E Main St, Endicott, NY 13760

(607) 239-4424

http://mrbillspools.com/

Open now:9:00 am - 6:00 pm

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3.1
101 reviews
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Todd H. review for Mr Bill's Pools & Spas
Todd H. on BirdEye

2 years ago

03/19/2020, 09:58 AM
Please run to another dealer. Absolutely the worst company. RUN!
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D S. review for Mr Bill's Pools & Spas
D S. on BirdEye

6 years ago

05/24/2016, 13:28 PM
BEWARE!!!! Took our pool water pump to them to repair. They replaced the seal and we took it home and it leaked worse than before we took it in. We took it back and days later, we got a call saying that the shank was rusted and we needed a new motor. My husband is a mechanic so we picked the pump up the next day so he could look at it. First thing he noticed was that when he turned it upside down, water poured out. He knew then that it hadn't been taken apart since he took it off the pool last, because if they had taken it apart, the water would have drained. When he took it apart he found that the motor was fine but that they had put the seal in backwards. He fixed it, put it back together and back on the pool. Works perfectly now!! I called them and told them what my husband found and they don't want to make it right.
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Lori T. review for Mr Bill's Pools & Spas
Lori T. on BirdEye

6 years ago

09/02/2015, 16:58 PM
Rating a big fat negative! Terrible and I find it funny that the last review was from the owner himself. He just put an above ground pool in for us and I called several times for him to come back and explain why a professional pool installer would not have educated us on the fact that if image dug our yard out, we would have to get a $4500 retaining wall because he dug to close to our deck and the whole year is going to fall into the pool if we don't. We are so upset and have lost many nights sleep worry about what we are going to do. Well we are not going to stop until we get answers. Big mistake to go with this company. Can you give no stars because he should've negative. Acts all nice when he wants you to buy the pool then sends idiots to do the install. Unbelievable. Motto mention crushed our driveway. No apology, did not grade down anything they dug up. Complete nightmare.
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