Mr Bill's Pools & Spas - Endicott, NY

William M. 

on Birdeye

a year ago

Worst customer service put hole in liner when installing pool put ugly patch on it and said I was not getting a new fucking liner for my brand new pool 

Todd H. 

on Birdeye

4 years ago

Please run to another dealer. Absolutely the worst company. RUN! 

D S. 

on Birdeye

7 years ago

BEWARE!!!! Took our pool water pump to them to repair. They replaced the seal and we took it home and it leaked worse than before we took it in. We took it back and days later, we got a call saying that the shank was rusted and we needed a new motor. My husband is a mechanic so we picked the pump up the next day so he could look at it. First thing he noticed was that when he turned it upside down, water poured out. He knew then that it hadn't been taken apart since he took it off the pool last, because if they had take... read more

Lori T. 

on Birdeye

8 years ago

Rating a big fat negative! Terrible and I find it funny that the last review was from the owner himself. He just put an above ground pool in for us and I called several times for him to come back and explain why a professional pool installer would not have educated us on the fact that if image dug our yard out, we would have to get a $4500 retaining wall because he dug to close to our deck and the whole year is going to fall into the pool if we don't. We are so upset and have lost many nights sleep worry about what we ar... read more