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Mr. Appliance of Northern Virginia - Fairfax, VA

4.8
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About this business

At Mr. Appliance we strive to deliver superior service to all of our customers by taking the extra steps to fully protect their home. Mr. Appliance is the smart choice because we charge by the job not by the hour. 

Location details

2820 Dorr Ave #220b, Ste 220B, Fairfax, VA, 22031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.8691 reviews
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John W. W.'s profile image
John W. W. 
on Birdeye

2 years ago

In my opinion one needs to be wary if they choose to use Mr. Appliance, Fairfax, VA for appliance repair work. I found Mr. Appliance staff unreliable and inefficient in completing my work. I also noted a lack of professionalism and respect for me, the customer, from the company Manager, Greg. In mid-May 2021 I called Mr. Appliance to request service for a non-working ice maker in my refrigerator. On May 28, Josh, a Mr. Appliance Technician, came to my home and recommended I replace the ice maker as well as the water va... read more

Dave R.'s profile image
Dave R. 
on Birdeye

2 years ago

The people who answer the phone are great. Their process in providing service sucks! Make sure you know about the two-step, where they send out an incompetent fool to diagnose the probelm for $109 and then you have to wait until a more senior technician is available. Do not use this company! 

Eve Y.'s profile image
Eve Y. 
on Birdeye

3 years ago

The service (leveling of my washer) was done In March 2020 and the issue came back, but the company would not send a technician to fix the problem even though the service is still in warranty ( it's good for a year). They're willing to come out for additional $125 but would not commit to their own agreement. I do not recommend Mr. Appliance of Northern Virginia because they are not professional and wont stick to their own warranty rules. Also, the service was lousy two, i has to call twice for service to complete. The first ... read more

Frequently asked questions about Mr. Appliance of Northern Virginia

How is Mr. Appliance of Northern Virginia rated?

Mr. Appliance of Northern Virginia has a 4.8 star rating with 691 reviews. 

When is Mr. Appliance of Northern Virginia open?

Mr. Appliance of Northern Virginia is closed now. It will open on Monday at 9:00 a.m. 

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