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Mr. Appliance of Memphis

4.7

About this business

Specialties: Mr. Appliance provides full-service appliance service for residential and commercial clients. We deliver superior customer service backed by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. By consistently going the extra mile to to protect homes from inconveniences, we earn the trust that communities expect from a locally-owned, home service company. Established in 2009. We understand your time is valuable. At Memphis Mr. Appliance, our expert technicians are train... read more

Location details

9400 Macon Rd, Cordova, TN, 38016, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.71,776 reviews
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Shundra/ Robert F's profile image
Shundra/ Robert F 
2 months ago

Mr.Appliance, charged us a $142 just to look at our dryer and after discovering the board was burned out. You explained the $150 would go towards repair if you fixed it and you never came back. You told my husband that it was unrepairable but we found out different. It has been repaired by us. You need to refund us some or all of our money and be professional with all of your clients and return calls. This is highly unprofessional. How are you going to fix this??? Why would you take our money and ignore us when we are callin... read more

Lewistine B's profile image
Lewistine B 
2 years ago

I called Mr. Appliance to fix my wash machine. The tech came out turned on the machine and let a little water run. I didn't hear him doing anything for about ten minutes. He came out and told me I needed a new motor. He charged me $125.00 service call. I immediately smelled a dead cat on the line. I am smart enough to know you cannot diagnosis a problem without taking the back off the wash machine. I had already researched the code and knew it could be one of three things: motor, sensor or rotors and the only way you can kno... read more

Herschel F's profile image
Herschel F 
3 years ago

WE WERE TOTALLY SCREWED BY MR. APPLIANCE. OUR DISHWASHER WAS NOT RUNNING PROPERLY SO WE CALLED MR. APPLIANCE AND THEY SENT A TECHNICIAN. HE DIAGNOSED THE PROBLEM AS A FAULTY DRAIN PUMP AND SAID THE COST WOULD BE OVER $700. HE SUGGESTED FOR THAT PRICE WE SHOULD JUST CONSIDER GETTING A NEW DISHWASHER. WE BOUGHT A NEW DISHWASHER FROM **********, WHICH WITH DELIVERY, ETC., CAME TO ALMOST $1000. WHEN THE ********** INSTALLERS CAME OUT THEY SAID THEY COULD NOT INSTALL IT BECAUSE OF A FAULTY SHUT OFF VALVE. WE HAD ******** REPLACE ... read more

Chris H's profile image
Chris H 
3 years ago

WARNING: I contacted Mr. Appliance of Memphis on August 3, 2021, about a problem with a free standing icemaker in my kitchen. They had a technician at my house by 1:30 that afternoon. He seemed to be very knowledgeable, diagnosed the problem and told me I needed a part (water valve) replaced, and that he had the part on his truck. He told me the price of the repair would be $618.19. I assumed the part that needed to be replaced was expensive, so I agreed. The technician did the work and also cleaned the icemaker using a clea... read more

Carolyn H's profile image
Carolyn H 
3 years ago

I had Mr. Appliance to come out and check my top oven and my refrigerator. The tech was there probably 45 min to an hour. He was clean, prompt, and efficient. He was able to order the parts needed to repair both appliances and rescheduled a time to complete the repair. I wouldn't hesitate using them again. 

Caroline E's profile image
Caroline E 
3 years ago

I was very pleased with my service from this company! From answering the phones to the technician arriving to my home, it was very professional. Overall performance was top notch. The technician diagnosed and fixed my appliance issue and also made sure to cover the little details. I really appreciated the technician calling me and letting me know he was on his way...he valued my time. I also appreciated the shoe coverings he put on before entering my home. Details matter. I would recommend this company to anyone. Thank you M... read more

Jamaica W's profile image
Jamaica W 
3 years ago

DO NOT USE THIS PLACE. DO NOT CALL THEM TO COME AND REPAIR/DIAGNOSE A PROBLEM WITH AN APPLIANCE! Clearly that is the only way they are making money. Here's why: We called to get our dryer repaired, and wondered since the tech was going to be there could he also price the repair of our washing machine, since the balance light keeps coming on when we do a load, and to replace the outer glass on our oven door. Problem #1 They charged $99 to diagnose the dryer problem. I thought this was odd, but fair, what place doesn't charge ... read more

Maxwell's profile image
Maxwell 
4 years ago

I contacted Mr. Appliance to fix my dryer. I explained the exact codes the dyer was displaying. Upon arrival, I told the Technician about the codes. He said, "Why did they dispatch me? That's duct work. We don't do duct work." He then said, "I'll start the dryer to make sure." After starting the dryer, he went out to his truck and gave me their card that also had a duct company name & phone number on it. He said use this duct company and tell them I sent you. You owe us $108.67. 

Frequently asked questions about Mr. Appliance of Memphis

How is Mr. Appliance of Memphis rated?

Mr. Appliance of Memphis has a 4.7 star rating with 1,776 reviews. 

When is Mr. Appliance of Memphis open?

Mr. Appliance of Memphis is open now. It will close at 5:00 p.m.  

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