Mr. Appliance of Kansas City, KS

Whitley R. 

on Birdeye

14 hours ago

Dustin McDonald came out yesterday to service a warranty related issue with my dryer from Whirlpool. He was extremely personable, on-time, and fast. The call ahead was much appreciated. He showed up, no goofing around, and found the problem immediately. I swear, he was in and out in maybe 15min? To be honest, I was holding my breath because I saw that the reviews on here weren't necessarily golden. Maybe I got lucky or maybe there just isn't enough people leaving good reviews after good experiences and too many people leavi... read more

Jerry Z. 

on Birdeye

3 weeks ago

Our electric stove burner went bad. We checked with ACE handy Man and they recommended Mr. Appliance. They were attentive and on time. Final repair was delayed by previous job. They kept us posted and the work was done. Thanks to ACE and thanks to Mr. Appliance. Good people. 

Bill H. 

on Birdeye

5 months ago

Arrived on time, came too front door and said washer, Didnt introduce himself no greeting what so ever.Showed him the washer needed 4 springs . At the cost of 462.00 .Things that make you go humm. He said it happens over time. I thought it was something else .Will have to put the pencil too it, the washer is old.... 

Kimberly M. 

on Birdeye

a year ago

It has been two months of sheer hell....they came out in December to order parts, (2 parts for two different appliances), weather was not great for the one repairs, but I asked for first appliance to be repaired as scheduled that day. They said they could do that, but would be paying a SECOND service fee when the second part was delivered. I waited three hours the first day for repair, and he never showed up) I asked the owner of the company to contact me MULTIPLE times to discuss this situation, and the entire fiasco of get... read more

Arual R. 

on Birdeye

a year ago

horrible service. One excuse after another on why the part wasn't delivered...bottom line is tech didn't correct address prior to ordering. 2 weeks later still waiting for repair to be done...go elsewhere and save yourself the hassle 

Fanny Jane M. 

on Birdeye

2 years ago

Things the 2nd time we have used. Mr. Appliance. I have rated them before and gave them 5 stars. The true test is can a business give the same exceptional service again. Mr Appliance did just that. From the online chat booking my appointment after hours on a Sunday to my texts and calls letting me know when my service person would arrive they deliver. Christian was out service tech and he is so conscientious about laying down a mat outside our door, using booties so he doesn’t track in dirt, keeping the area he is working on... read more

Sidney H. 

on Birdeye

2 years ago

Paul did a fantastic job and was extremely courteous. 

Mechelle Marie C. 

on Birdeye

2 years ago

https://www.facebook.com/MrApplianceCleveland?mibextid=ZbWKwL. The absolute worst service from the receptionist Jody and manager Dan. I have never delt with such incompetence in my life. Jody was rude and very unprofessional. I had to ask her 3 times to speak to the manager. She said what for!? I said you just called me 1 second ago. I finally got the "manager" Dan and explained the situation. He said what do you want me to do about it?! I said I had an appointment scheduled for 8/15/23 and rearranged my schedule so that ... read more

Sabrina T. 

on Birdeye

2 years ago

Paul, from Mr. Appliance of Knoxville, was very courteous, friendly, and helpful. He did an excellent job diagnosing the problem with my Frigidaire refrigerator and promptly fixed the problem. I will definitely recommend Mr. Appliance of Knoxville to my friends in Dandridge and Jefferson City.