Mountain West Ambulance

Hailey Cisneros 

on Google

2 months ago

EMTs were totally incompetent. I should have just driven my kid myself. His oxygen was 70, I told them to take him to Primary's because this has happened before and last time that's what they did and he was there for 3 days (he has a chronic condition and I already knew what he needed). WELL, she didn't listen and said he would be evaluated at Mountain West. So we go there, and he's exposed to who knows what, we waste 5 hours there in the middle of the night just to be transferred BY AMBULANCE (another lovely bill too) to Pr... read more

Robyne Gallacher 

on Google

9 months ago

Where do I even begin? We took my infant son to Mountain West Hospital (which was our first mistake, but another story) where they told us we needed to be transferred to Primary Children's Hospital by ambulance. We asked if we could drive him ourselves but we were told we had to take the ambulance (Reader, please note that you can absolutely choose NOT to take an ambulance and incur thousands of dollars worth of pointless fare for a drive you could make on your own). Under duress with my son's injuries, I foolishly fell for ... read more

Shawn Gustaveson 

on Google

a year ago

The ambulance and EMT's were great. The billing department sucks. Out -of-network surprise. Already hit our out of pocket maximum so I thought we were good. Then got hit with a 2500 dollar ambulance ride for a one mile ride. 

Migillicuty Max 

on Google

a year ago

Blatant Liars! This company told us that the ambulance ride would be covered by our insurance! We already hit our family max out of pocket of $10,000. We get an additional surprise bill for $2,898.67 which is the exact amount Cigna discounted through their plan. THEY ARE BALANCE BILLING US!! They didn't even drive with their lights or sirens on, we could have made it faster to the hospital with an Uber! All Utahn's need to spread the word they have the right to refuse ambulance rides!!