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Mountain Electric Co-Op

2.7

About this business

Location details

604 Old South Church St, Mountain City, TN, 37683, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.732 reviews
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Jonathan Stevens's profile image
Jonathan Stevens 
2 weeks ago

The guys working the lines are awesome! The sorry ones running the office are pathetic!!!! I've paid my bill for years at the drive thru and never got a " have a nice day" or "thank you" !! We have several accounts and we double paid one and missed one, instead of a phone call we got turned off and we were out of town! It's nice to come back to all of our food ruined in the fridge and freezer! One phone call could have prevented all this but will they call you,No! If you had competition ya'll would definitely try harder! Ya'... read more

glip041's profile image
glip041 
4 months ago
KJ Gatti's profile image
KJ Gatti 
7 months ago

I can see why you have less than 3 stars. I'm surprised you have that many. And that little chihuahua you have working at the front desk is apparently suffering from the short girl syndrome. She is in definite need of training, because she certainly lacks customer service skills. How very unempathetic she is. However, it's probably a trickle down effect. DO BETTER, Mountain Electric! 

danielw65's profile image
danielw65 
9 months ago

Hard working linemen, aweful phone people. Rude, disrespectful, human trash. 

Gary's profile image
Gary 
10 months ago

I've been in shady for 6 years and this past year and a half the power goes out like every week. I did ele for a living and never seen power out this much. They are bandaiding the problem and not fixing it..The power only goes out after the storm or winds wth. They just get it running ,if u can get in touch with them to report it, but never fully fix it. I understand no one wants to be called into work on a day off, so just fix it the right way so it doesn't keep going out. I soley on power and it's 26 degrees out side so it... read more

Frequently asked questions about Mountain Electric Co-Op

How is Mountain Electric Co-Op rated?

Mountain Electric Co-Op has a 2.7 star rating with 32 reviews. 

When is Mountain Electric Co-Op open?

Mountain Electric Co-Op is open now. It will close at 6:00 p.m.  

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