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Mount Sinai Radiology Associates West
- Diagnostic Imaging
- New York, NY
About this business
Location details
425 W 59th St Suite 6C, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The MRI procedure was fine. Had no issues. The reason I am giving 5 stars is because of the help I received from Marisa. I needed a disc copy of my images ASAP for a procedure I am having done this morning. I called when they opened and told her the situation. When I got there rather than having to fill out forms and such first and then they make the disc, it was there waiting for me! While that doesn’t sound amazing it was for me given my interactions with many healthcare professionals. It saved my critical time and helped ... read more
The app has no place to request an mri appointment and no one answers the radiology department phones.
I wish to give them a ZERO for customer service. Chris kept transferring me to different departments, different operators. No one helped me with my issue. It is so hard to speak to someone at the front desk at 425 West 59th Street, Suite 6C. I lost my reading glasses and wanted to speak to someone at the front desk. Mount Sinai operators lack professionalism, empathy, and kindness. Mount Sinai has the worst customer service representatives.
Horrible. Can't even collect the authorization number. People don't know what they are doing there.
Need to start researching google on Mount Sinai campuses. Did a mammogram and tech that took care of me was horrible. The form the tech is filling out take it away from her. The front desk never checked me in. Got to the appt 15 mins early waited 45 mins then another 15 mins in the back then another 15 mins in the exam room. Today spoke to Chris (call center) FYI, your customer service is the WORST. Chris whomever you transfer me to made matters worse, they hung up on me. Called twice to file a complaint was told "the superv... read more
Frequently asked questions about Mount Sinai Radiology Associates West
How is Mount Sinai Radiology Associates West rated?
Mount Sinai Radiology Associates West has a 2.2 star rating with 43 reviews.
When is Mount Sinai Radiology Associates West open?
Mount Sinai Radiology Associates West is closed now. It will open tomorrow at 8:00 a.m.
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