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Motorserve Townsville

3.3

About this business

Location details

116 Dalrymple Rd, Glen Ridge, NJ, 4812, Australia

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.328 reviews
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Brenden Knight's profile image
Brenden Knight 
a month ago

Was told to take my car to them by NRMA. Was told my car would get fixed in 6 weeks when the parts got in. Didn't happen for 3 months later. Then when the car was done it was not completed to the shanded I was told it would be by my insurance company. Am in talks with my insurance company to get it fixed to a reasonable standard 

Darren Walker's profile image
Darren Walker 
a month ago

Very poor experience, vehicle took over 6 months, no communication and I had to chase them for updates constantly to continuously find out the estimated completion date was pushed out. 

Monét Griffin's profile image
Monét Griffin 
a month ago
Michael May's profile image
Michael May 
2 months ago

Good & unfortunately bad experience thats ongoing 1 year later..... I was sent to Motoserve through my insurance Suncorp, unfortunately Skippy jumped in to my passenger door & I had a cpl minor dents on the tub... I do have to say the paint job was spot on perfect, id go as far to say it was better than the original paint, zero complaints regarding the paintwork and highly recommend. The panel work, however, is a very different story... At first, when I inspected the works, my passenger door seem to be fixed as expected. And... read more

Miguel Munoz's profile image
Miguel Munoz 
2 months ago

Unacceptable. Very very bad experience with this place. I took time from a busy day at work to get a quote for some fender damage to my Prado. The receptionist was friendly and came out to take photos and videos of the damage. She took my details and told me an assessor would review the photos and a quote would be emailed to me within a few days. After 2 weeks I had not received anything. I called them up (It took several attempts for the receptionist to pick up the phone). I explained the situation and gave her my details. ... read more

Frequently asked questions about Motorserve Townsville

How is Motorserve Townsville rated?

Motorserve Townsville has a 3.3 star rating with 28 reviews. 

When is Motorserve Townsville open?

Motorserve Townsville is open now. It will close at 4:30 p.m.  

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