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Motorcars Auto Body Center

4.3

About this business

Location details

3077 Mayfield Rd, Cleveland Heights, OH, 44118, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.377 reviews
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Wanda Hicks's profile image
Wanda Hicks 
4 days ago

Don’t go to these people trust me! Very Dishonest, lying, filthy, money hungry people. Everything was terrible! Terrible communication, bad customer service, their professionalism was terrible, terrible work I wouldn’t let them fix anything of mines again. They took almost two months to fix my car it’s still not fixed and put me back in an unsafe vehicle with my children. If your car is having problems later on down the line trust me it’s 100% their fault! 

Marley Hill's profile image
Marley Hill 
2 months ago

They fixed up my Honda great! Steve, and the lady at the front desk were very helpful! I came back to get a scratch fixed and they went above and beyond to help with another issue that they noticed. 

Yara Roman's profile image
Yara Roman 
2 months ago

I chose this company through my insurance agency and assumed that, because it was affiliated with Toyota, the quality of work and customer service would reflect the brand. Unfortunately, that was not my experience. I was originally promised a four-week turnaround time. The repair timeline was repeatedly extended, and I only received updates after calling every other week for information. Because of the delays, I maxed out my rental coverage and had to pay out of pocket for two additional weeks of rental expenses. When I fina... read more

Traci “Black Beauty” Bozeman's profile image
Traci “Black Beauty” Bozeman 
3 months ago

I was referred to CCCH by my salesperson over at the Honda dealership, Wendy M. as I needed a small repair done & a descent estimate. I was serviced by Jim Kronick. He was extremely helpful, courteous, knowledgeable & available for my appt two days later, which we arranged. I was very pleased with the work, and the paint job as it only took about an hour. The total price was pleasing. Front desk agent, Pertonia(spelling ?) was also very welcoming, friendly, and professional. Thanks for a great experience CCCH. Keep up the gr... read more

Mark M. Welfley's profile image
Mark M. Welfley 
5 months ago

Every penny counts these days...and so does the truth. Both seem to be in shorter supply. I walked in to pick up my car to find out that the company has a 3% charge for use of credit cards. I was not informed of this fact (after numerous conversations with people there) and I hate surprises...no matter the cost or circumstance. I asked the manager and his response was..."we don't make anything because we just get charged by the credit card company" and "it's company policy" and "most people don't complain." For once, I would... read more

Frequently asked questions about Motorcars Auto Body Center

How is Motorcars Auto Body Center rated?

Motorcars Auto Body Center has a 4.3 star rating with 77 reviews. 

When is Motorcars Auto Body Center open?

Motorcars Auto Body Center is closed now. It will open on Monday at 8:00 a.m. 

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