Mother Lode Insurance

William Harrison 

on Google

4 years ago

This agency used to be called Mother Lode Insurance and was easy to deal with but was then purchased by Cumbre. Once they were acquired the service went off a cliff. They do not respond to repeated calls or emails, do not carry through on change requests, and you cannot get hold of anyone. The receptionist will answer sometimes but generally you just get a voicemail that no one ever returns. STAY AWAY from this agency. They are clearly overwhelmed and will cause you nothing but aggravation. 

Shirley Rowe 

on Google

5 years ago

Helpful personnel. 

Jacob Wylie 

on Google

5 years ago

I without a doubt recommend Cumbre Ins for all of your ins needs! The staff is helpful, friendly and I always feel like I am a top priority. I have been with this company for 20 years and I will be a customer for life! Thank you! 

Elizabeth Fraser 

on Google

5 years ago

I have worked with this insurance company for six years, have been through multiple agents as people leave the Shingle Springs office. Recently I asked them to cancel my auto insurance as I found my own MUCH better rate (50% lower). I filled out the cancellation form, sent it over, and then a month later noticed my premium auto-deducted from my account despite thinking the policy had been cancelled. When I emailed and called to try to get it resolved, I got no response. Another month went by and another monthly premium was d... read more