Moscariello's Equipment Inc

Nan B. 

on Citysearch

12 years ago

Well, I have used Moscariello's for the last time. I have been buying major equipment there for years, wanting to patronize the local small merchants near me, and expecting they will give me decent service. But they act like I am an imposition every time I call and getting a snow-blower fixed takes days to get picked up and weeks to repair. When I have called to ask them to pick up the snow blower in the summer and take as long as they want to do a tune up, they say they don't take snow-blowers in the summer. They are a lose... read more

Concord 

on Citysearch

14 years ago

The worst customer service. – My husband and I purchased a snowblower there 3 or 4 years ago. We have it serviced every year, when it stopped working after the last storm I called to see when they could pick it up and have a look. His reply was that it was going to snow tomorrow and they don't drive in the snow. OK So, I guess your customers get to sit at home til it is convenient for them. Prior to that we bought a chainsaw, when I brought it in to have the chain adjusted, they charged me over $80 for a "tune-up". I will ne... read more

gkline 

on Citysearch

16 years ago

Stay Away – Stay away from Moscariello Equipment Inc. in Acton, MA. They’re dishonest. I brought in my lawn mower because it wouldn’t start. Two weeks later they called me to say I could pick it up: it was fixed. The repair person said he flushed it out and put in a new spark plug. He said there was water in it and that I should get new gasoline (and get rid of my old gasoline). On the way home I did buy a new gasoline tank and fill it with new gas. When I got home I did not add any gasoline because Moscariello had filled it... read more