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MosaicTile.com
- Consumer Services
- Coldspring, TX
About this business
Location details
100 Anthony Ln, Coldspring, TX, 77331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We ordered mosaic penny tiles, and unfortunately one sheet was noticeably darker than the rest. The issue wasn’t discovered until after the tile had already been installed. Our installer had to carefully remove the sheet piece by piece, re-prep the area, and install a new sheet, which resulted in additional labor costs for us. We emailed customer service with photos and explained the situation. Their response was prompt, apologetic, and incredibly generous. They handled the issue professionally and made us feel truly valued ... read more
Working with Riley was fantastic. He did a phenomenal job helping us put a complicated order of samples together and getting them shipped out in a beyond reasonable amount of time. He was able to clearly explain the different patterns and different options. Thank you guys! Riley needs a raise!
Absolutely cannot recommend Mosaic Tile (and Riley, specifically!!) enough. I made the mistake of not ordering enough tile for my bathroom renovation and when I ordered my second order, the dye lots were slightly different. I called, Riley answered immediately and went to find the tile from my original order and shipped it out right away so my tile job was not delayed. I felt like I was talking to a friend as we worked this out together! This kind of customer service warrants a repeat customer. Don’t be like me and not order... read more
I had an exemplary experience with MosaicTile and can't recommend them highly enough. As you can see from the photo, the product is gorgeous and the service exceeded that. Randall was an above-and-beyond resource for my many questions and offered expert installation advice, even locating a store near me that carried the highest quality mortar, grout, and sealer that he suggested for the work. Everything came so carefully packaged, not a single tile was chipped from Texas to Chicago. I'm truly beyond delighted and I wish ever... read more
I can not say enough about the amazing next level customer service at Mosaic Tile!! Riley was amazing to work with and helped make our job better!! Thank you for all your help!!
Frequently asked questions about MosaicTile.com
How is MosaicTile.com rated?
MosaicTile.com has a 4.8 star rating with 47 reviews.
When is MosaicTile.com open?
MosaicTile.com is closed now. It will open tomorrow at 9:00 a.m.
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