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600 Community Dr, North Hills, NY, 11030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They haven't answered my calls all week. Avoid them if you don't want to be frustrated
I cant even reach out to them. Their automated phone does not work correctly. I cant reach anyone. "Please wait while your call is being transferred" hear one ring and silence. I tried calling multiple times. Is this company even in operation?
If I could give zero stars, I would. For the past two days, I have been trying to cancel a policy due to the property being sold. The parent company is AM Trust Financial and Morstan General Agency is the local agent. The customer service at AM Trust Financial told me to reach out to the local agent to cancel. I have experience with Morstan before on an address change and they never called me back on my voicemail, and they do not pick up their phone during business hours. Beginning 6/24, I left a VM with Morstan and no one c... read more
Morstan General Agency along with American European insurance Group are pointing fingers at each other for refusing to respond to my request to cancel my insurance with them. I left two messages and sent three emails to Morstan General Agency all have gone unanswered. American European insurance Group refused to contact Morstan General Agency although I sent proof that I emailed Morstan General Agency three times different dates. I cannot tell you where to spend your money, but it has been a nightmare dealing with both compa... read more
Morstan General Agency Inc has a 2.4 star rating with 41 reviews.
Morstan General Agency Inc is closed now. It will open tomorrow at 9:00 a.m.
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