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14821 S Dixie Hwy, Kendall, FL, 33176, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had mixed experiences. They've come through for me at times, which I appreciate, but there have also been lapses—like recently switching my flood insurance provider without so much as a phone call or email. That kind of thing creates unnecessary stress. Communication needs improvement.
I don't know what any of these other folks are talking about. Morris & Reynolds is a wonderful place to do business, where some of the finest, most caring insurance professionals work hard to keep their clients satisfied and protected. These people run a tight ship.
The phone service is completely unacceptable. You need to have an operator that answers the phone rather than giving extensions that nobody answers. I do not know how you can maintain your business with that kind of service. You need to improve this immediately to maintain your leadership as an insurance provider.
Terrible experience. Simply trying to change insurance? Endless nightmare. Surprisingly, the processtook almost 2 months, an infinite number of emails and calls, and my full ongoing supervision to get things done. Babysitting the agent, and after days finding out she had never contacted my lender. I would still be waiting if I didn't proactively contact my lender and previous insurance. I wish Ihad known this before since the possible saving is not worth the horrible experience and wasted time.
Personally spoke to an agent in office. Promised to take care of my policy within 3 days. Two weeks later, he did nothing & would not even return multiple phone calls. Very unprofessional company & agents. Don't waste your time here.
Morris & Reynolds Ins Inc has a 2.5 star rating with 22 reviews.
Morris & Reynolds Ins Inc is closed now. It will open on Monday at 8:30 a.m.
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