Moroni & Son

Jessica H. 

on Yellow Pages

7 years ago

We had a furnace emergency a few weeks ago so we reached out to Moroni. In the past they have been great. After 2 days of waiting around, being assured they were coming and no shows someone finally arrived. He did some good work and fixed our issue. He left no paperwork so we thought we would get an itemized bill. Instead they went ahead and changed the card of file. Almost weeks later, after multiple calls, we still haven't paperwork. We have provided our phone number, home address and email. They seem to be able to read ou... read more

Jason E. 

on Yellow Pages

9 years ago

Moroni and son installed my boiler, oil tank, and water heater this year. Their service was prompt and professional. They took the time to explain their work and have since responded quickly to service calls. Their prices were the best and they treat me with respect. 

Scott O. 

on Yellow Pages

10 years ago

I've never dealt with a company who lacks customer service more then Maroni. I've been hung up on more then once, I've been yelled at on several occasions, and can never seem to get straight answers one when deliveries will come. One more then one occasion I had a delivery set, and the driver claimed that the driveway was blocked with snow (completely false) or he stated that I didn't leave a check in the door (again false). When I tried to call and have the driver come back...I got the run around for several days, with no a... read more

Tita O. 

on Yellow Pages

10 years ago

My sick parents got oil assistance from the state. The state told me to call Moroni and son the lady that I was talking never gave a chance to talk was really rude telling that I need to have patience and that they had to wait when I try explaining to her that the state was the one that told me to call them she keep saying she was not giving me any information I asked to speak to her boss and she hung up on me I called again and a guy picked up the phone again did not give me the chance to talk I try telling him that the sta... read more

David M. 

on Yellow Pages

11 years ago

This past season Moroni & Son Oil Co. allowed us to run out of oil on the coldest night of the year even though we pre-paid for our oil and had over 700 gallons on our account. Two months later they allowed us to come within a day or less of running out of oil a second time. We found out that we were not alone in our problems with this oil company after hearing from many other Moroni customers that had the exact same issues with them. For obvious reasons we decided not to continue to do business with them and when our "Buy A... read more