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8757 Business Park Dr, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have owned my Buick Encore GX for nearly 3 years now and have had no major mechanical issues with the vehicle or major problems with the service department at Morgan Buick -- until now. It's far too much to detail here. Bottom line: I am now very wary of the recommendations I get from the service reps, and this is a deeply unsettling feeling. I still have questions about the work done on my vehicle on 9/15/25, and I have left two phone messages for my service rep. All I've gotten in return is CRICKETS. Very disappointing.
The Service guy MIKE MATRANGA went right to work. He told me ahead of time they were backed up but that he would do everything in his power to get my vehicle in so that my family and I could get on the road and make our vacation to Florida. He was very informative and kept a constant contact. He showed that he truly cared and that is why I buy from Morgan GMC. We need more people like Mike in the industry.
Excellent service as always. I love that they keep me updated with things that need to be done or have already been done
I highly recommend this dealership. Especially Jonathan Trickett & Brennon Young. I searched the entire USA for specific features on a preowned truck that I wanted. These folks helped me purchase the perfect truck online within a couple hours and then had it delivered to me four hours away. I absolutely love the truck. Couldn’t be happier! Talk about amazing service. Don’t hesitate to call these fellas for your next vehicle purchase. Thanks guys, Josh Shaul
Morgan Buick GMC Shreveport Service Department has a 4 star rating with 19 reviews.
Morgan Buick GMC Shreveport Service Department is open now. It will close at 6:00 p.m.
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