Mor Furniture for Less - Tempe, AZ

Mickey 

on Birdeye

2 years ago

Do not buy from Mor Furniture. I purchased a Serta mattress about 6 years ago. It has a 25 year warranty on it and it is beginning to sag. I have a spring that presses into my hip every night. I contacted Serta and they directed me to Mor Furniture for warranty problems. After filing a complaint, they send this 3rd party group called Integrated Bedding Group to your home to look at the mattress. This company advised no action and recommended the mattress be placed on a frame. The mattress sits on wooden slots. The tag on the... read more

Druzell M. 

on Birdeye

3 years ago

Bad customer service I ordered a bunk and table. Waited for months never came the canceled our order and said there wasn’t I. Stock.. so I went in and paid for it again got a bunk not in the color I wanted and paid for my table again which they said would come in a month the end of may.. well may came and went no one even bothered to call I called and they said it was back ordered to Aug. so this Saturday I walked in to make sure everything was okay and they was like nope your table is never coming!! Once again no common cou... read more

Kristen Marie J. 

on Birdeye

3 years ago

Don't buy anything from them. We had our table delivered at the end of May and it was scratched, chairs are wobbly and have big chunks of wood taken out the middle of the table. Our bench we ordered hasn't come yet after 3 months. We are supposed to get a replacement table and now has been pushed back until August. You can't get a hold of anyone at corporate and the store itself is of no help. When you spend money on something brand new you would like it to be brand new. I could have gone someplace else and I know for next t... read more

rico a. 

on Birdeye

3 years ago

We purchased over 8,000 in furniture form the murrieta location and went to us the protection warranty and was denied. The coffee table was peeling and was told that was not covered. Please stay away form this company. They sell crappy stuff. Will never recommend them.  

Jaye T. 

on Birdeye

5 years ago

This company is too Big to care about quality customer service, quality delivery & quality products. They just care about making the deal!!! There is no way to get past customer service or the staff at the different locations to corporate - there are all kinds of walls & barriers to block speaking to anyone with authority & power to correct a situation stat! No means of speaking to Rick Haux, he's too busy to deal with customer issues. Persons that answer the phone are rude in tone and manner!!! 

Noemi Quinones W. 

on Birdeye

5 years ago

Nabeg, the Salesman was good, but the Mgr. Tamara KelsawSUCKS. We had a delivery issue and she promised to call me of what was done to resolve the issue, but NEVER CALLED. STILL UNRESOLVED. Mattress and base delivered on 2/15/19 but NO REMOTE. Remote has to be programmed with he bed and told them, nobody will be home to let the tech in on 2/16th but still showed on the 16th. Newdelivery order slip was made for today's delivery BUT tech doesn't want to comeuntil tomorrow, 2/19th. Again, nobody will be home unless tech can ... read more

Noemi Quinones W. 

on Birdeye

5 years ago

BE VERY CAREFUL WHERE YOU BUY TEMPUR-PEDIC PRODUCTS. NEVER GO TO MORE FOR LESS BECAUSE THEIR DELIVERY CREW was RUDE AND THE OTHER STAFFS DON'T KNOW WHAT THE RIGHT HAND IS DOING FROM THE LEFT. THE DELIVERY AND MOR EMPLOYEES ARE NOT ON THE SAME PAGE!!!! The salesman was good, Mgr. Tamara Kelsaw SUCKS. We had a delivery issue and she promised to call me of what was done to resolve the issue, but NEVER CALLED. STILL UNRESOLVED. Mattress and base delivered on 2/15/19 but NO REMOTE. Remote has to be programmed with the bed and t... read more

Noemi Quinones W. 

on Birdeye

5 years ago

Salesman good, Mgr. Tamara Kelsaw SUCKS. We had delivery issue and she promised to call me of what was done to resolve the issue, but NEVER CALLED. STILL UNRESOLVED. Mattress and base delivered on 2/15/19 but NO REMOTE. Remote has to be programmed with the bed and told them, nobody will be home to let the tech in on 2/16th but still showed on the 16th. New delivery order slip was made for today's delivery BUT tech doesn't want to come until tomorrow, 2/19th. Again, nobody will be home unless tech can come at 7PM. Delivery pe... read more