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Moorhead Public Service is a consumer-owned utility that offers electricity, water and broadband Internet access services. The utility provides refrigerators, dishwashers, dryers, cloth washers and dual-fuel systems. It also offers rebates on compact fluorescent lamps. Moorhead Public Service provides insulation and weatherization services. The utility also offers automatic payment plans. It provides public power scholarships to high school seniors who submit essays explaining the benefits of nonprofit municipal utilities. T... read more
500 Center Ave, Moorhead, MN, 56560, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I went online today to make my utility payment. I was past due trying to make a payment of $350. The system would not allow me to make a payment over $300 so I called to make the payment over the phone. They were not able to process it. My options were to get cash and come in to the office or pay two service fees of 2.95 each because their system will not allow a payment larger than $300. I think this is total crap. In today’s age of automated payments, it’s inexcusable. They’re taking advantage of their customers by adding ... read more
Id leave a 0 if i could talking with a friend who lives in moorehead and has no other options and he cant make heads or tails of his billing. He is using his electric more now and bill went down slightly compared to barely using and bill being higher. When he calls for usage data he gets the run around and told they cant get him that information. If the bill fluctuates they must be tracking something otherwise its just pulling a number out the air. So please if you live there and have the same issues reach out stadt a class ... read more
Do all you having billing issues understand that electric water sewer and garbage is on the bill? There is no way in west fargo water sewer and garbage and electric runs 50 a month it is a lot higher. I am thinking these are the apartments in Moorhead telling you that this is electric only or something . I do agree the added charges for stuff is excessive and people should start going to city commissioner meetings the roads are so bad here at night you cant see the marking lines on the road. There is no excuse for that at al... read more
Called a few weeks ago asking if I’m able to change my due date because it’s alway 3-5 days short of my first paycheck of the month, all I received was an attitude response of no, I asked how come I got I don’t know , is there any form of changing it like canceling service then resigning up response was I don’t know and then a spiel about how I can ask for a late fee to be waved , I don’t care about the 2$ or what ever I just don’t want to be late. I work for a call center I know the kind of people that can call in and I can... read more
Why would you make the total amount you can pay on your bill at once is $300. Mine is 300-500 each month so I have to pay a service charge twice? Very stupid.
Moorhead City Public Services Department has a 1.7 star rating with 123 reviews.
Moorhead City Public Services Department is open now. It will close at 4:30 p.m.
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