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Moore Cadillac Service Department
- Automotive
- Richmond, VA
About this business
Moore Cadillac of Richmond is here to assist with all of your Cadillac sales and automotive service needs. Schedule car repairs at our Cadillac dealer in Richmond, VA, or apply for Cadillac financing before you shop our stunning selection of used vehicles for sale
Location details
9177 W Broad St, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I couldn't believe their response. My one month old cadillac escalade-esv had an engine light pop up on my dash and my app diagnosed it as an electric and transmission issue and to seek immediate service. They told me they had no available appointments but would call me if something ever opens up. DO NOT go to Moores cadillac of Richmond for any reason
No follow up no call back always sent to voice mail
I am an extremely patient, understanding and empathetic person. Mistakes happen and we roll on. Having said that, the service department at Moore Cadilac is an absolute joke. I have made service appointments twice, the first one was canceled by them because "They were too busy to fit me in", I had scheduled service weeks in advance. I made a second appointment, when I arrived they had no record of the appointment. I was promised a loaner vehicle and they have discontinued loaners at some point between when I was promised a l... read more
Frequently asked questions about Moore Cadillac Service Department
How is Moore Cadillac Service Department rated?
Moore Cadillac Service Department has a 1.5 star rating with 4 reviews.
When is Moore Cadillac Service Department open?
Moore Cadillac Service Department is open now. It will close at 7:00 p.m.
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