Moon Township Ford Service

Troy J. 

on Yellow Pages

5 years ago

Excellent service department. 

G S. 

on Yellow Pages

10 years ago

THIS DEALERSHIP DOES NOT TRADE! Do not bother dealing with this place, they will not call you back. I made multiple phone calls and sent multiple emails and did not hear back from the manager. Customer service is not their top priority. 

Jamaal A. 

on Yellow Pages

11 years ago

This was possibly the worst dealership that I have ever dealt with. I took my 2013 Mustang in to get the clutch replaced and when I got it back my bumper was scratched up and they put my exhaust back on to the point where it melted the lower diffuser, which I didn't notice either until I got home. When I told the service department about it, the service manager Rob said that it was like that when I brought it in. Despite me having pictures of my car from the day that I brought it in with no damage, and pictures of the damage... read more

J M. 

on Yellow Pages

11 years ago

I was looking to trade in my current car on a Titanium level Focus. I found a good looking 2013 Focus online at Falconi's Ford in Moon Township and called to schedule a time to see it. I made the call on a Wednesday and got an appointment for 2:30 that Saturday. Friday night I got a call from my sales person (Bryan) who said that apparently someone else had made an appointment for 10:30 on the same day. He asked if I could come in sooner than my originally scheduled time, so my girlfriend and I drove about 15 miles out of ou... read more