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Level 18/1 Nicholson St, East Melbourne, VIC, 3002, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kacey was absolutely lovely and really helpful. She helped me transition from MyAccess over to Montu and explained the whole process much easier than I expected. She was friendly, patient, explained everything clearly and took the time to make sure everything was sorted properly. Really appreciate the help and great customer service. Thank you, Kacey!
Constantly saying products ares going to be in stock when they are not, only to then try and force you to buy products from companies they are affiliated with. Stock levels are horrendous. 95% of their flower is irradiated (no terpenes, hardly any taste or smell). They also refuse to stock certain extracts in which 5 people from their team said they were about to stock within the week. It’s money over getting the best product and care for the patient.
The website says you can order, lets you order and then these jerks send you sloppy emails about your medication being within interval periods, go elsewhere
0/10 wouldn’t recommend, was trying to place an order over the phone but his wifi kept cutting out so was unable to get my order. really sad now
Purchased a medical device (Mighty Medic Plus) from Montu in May 2023. The device has now completely failed (no power, no charging) within the warranty period. Montu has refused to process the warranty claim and instead directed me back to the manufacturer/supplier, who is currently uncontactable (disconnected phone and inaccessible online claims process). Under the Australian Consumer Law, the retailer is responsible for providing a remedy, regardless of the manufacturer’s availability. This has been clearly explained to Mo... read more
Montu has a 3.8 star rating with 1,422 reviews.
Montu is closed now. It will open at 9:00 a.m.
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