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Montgomery Medical Equipment, an AdaptHealth company
- Healthcare
- Plymouth Meeting, PA
About this business
Location details
220 W Germantown Pike, Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff put WRONG MEDICAL INSURANCE INFO IN SYSTEM. HAD ME INNHOLF FOR AN HOUR AND SWITCHING MEVTO DIFFERENT DEPARTMENTS.MY MOTHER INLAW NEEDS A PORTABLE OXYGEN CONECTRATER. HOWEVER SINE THET INPUT INSURANCE IN CORRECT SHE HAD TO WAIT 3 TO 5 DAYS TO GET APPROVED. THIS OUTFIT AND STAFF ARE RUDE AND NOT HELPFUL AT ALL DO NOT DEAL WITH THEM. THE INDURANCE COMPANY HAD A 3 WAY CONDONWITH THEM VERY RUDE AND HUNG UP ON THE 3 WAY INSURANCE COMPANY THAT HELPED. CALL ING SEND BACK ALL HOME OXYGEN THEY DELIVERED.
This company play with your life I’m fighting for my life I have no home oxygen or portable oxygen right now I’m taking steroids 100mg plus borrowing my neighbors extra home concentrator they put my account on hold cause they customer service representative does not update your information my account haven’t been update for 2.5 years they been sending my information to my old doctor then lie and say it’s your doctor not sending over information or your insurance ain’t covering it I been fighting since September been hospital... read more
ABSOLUTELY HORRIBLE CUSTOMER SERVICE! My husband had a total knee replacement & despite having told them at the hospital "we have a walker in the car"(we have 5 walkers)they stated upon his discharge "take this one, it's newer & it's covered!" So, we put it in the car. He used it for a week & a half (VERY minimally on carpeting inside the house) THEN the bill came! It came in my name oddly so today I phoned & asked "why?" on a few things. Despite it being in my name they claimed I needed to sign a HIPA release form. I used t... read more
Unbelievably rude, obnoxious! Unhelpful, uncaring! Avoid at all costs.
If Google would let me give 0 stars. The worst experience I've ever had. Their systems and support team are horrible - no one can ever help in a single call, it always requires a callback. When I first became a customer, my doctor had to send multiple prescriptions in - we were finally about to give up, but they finally found the order. Now today being a customer for over a month I had to spend over an hour trying to reorder oxygen - they delivered a tank, they are billing me, but they say they have no record of my account. ... read more
Frequently asked questions about Montgomery Medical Equipment, an AdaptHealth company
How is Montgomery Medical Equipment, an AdaptHealth company rated?
Montgomery Medical Equipment, an AdaptHealth company has a 1.7 star rating with 154 reviews.
When is Montgomery Medical Equipment, an AdaptHealth company open?
Montgomery Medical Equipment, an AdaptHealth company is closed now. It will open tomorrow at 9:00 a.m.
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