Montebello Dental Clinic - Salmon Arm

Laurie Bernes 

on Google

a week ago

Went in for a general cleaning with Chinmay. Usually I dread the polishing and scaling from pain and sensitivity, but Chinmay is absolutely the best. Since it was my first time in the clinic. Dr. Johnson fit in a check up exam and found that I needed two fillings that had been missed and actually filled them for me that day! It’s never great getting two areas of your mouth frozen at once, but yet Rob’s administration of the freezing was executed with finesse and precision. The rapport in the dental office with Megan the rece... read more

K P 

on Google

3 weeks ago

I chose this clinic based on the positive reviews, but unfortunately, my family and I had a very disappointing experience. We encountered ongoing billing issues that were never resolved despite multiple attempts. We overpaid $1,800 after being told my husband’s benefits provided no coverage, only to later learn they would have covered that amount. While we take some responsibility for not verifying further, we trusted the office staff at the time. The Invisalign treatment was also underwhelming and felt rushed. My daughter’s... read more

K P 

on Google

a month ago

I chose this clinic based on the positive reviews, but unfortunately, my family and I had a very disappointing experience. We dealt with ongoing billing issues that were never resolved after multiple attempts, and the invisiline treatment results were underwhelming and rushed (my daughter’s teeth are still misaligned after treatment and she still has the bumps on her teeth as the dentist didn’t remove them all). The atmosphere was also uncomfortable, with staff who didn’t seem happy to be there. My family and I will not be r... read more

Jeanne Morrison 

on Google

a month ago

Absolutely the worst dental office experience in my life. My introduction to Dr. Johnson was ridiculous. He ranted about his soon to be ex wife using very expressive fowl language. Waited 2 months without any feedback on a treatment plan. Then was told a letter was sent to me July 17 in the mail. A total lie! No letter arrived. I switch my dentist to a more organized and professional clinic in Vernon. My new office had difficulty obtaining my records as only partial records sent. Again the front office lied about sending my ... read more