Monte Nido Western New York

Amber Hasselman 

on Google

9 months ago

If I had a loved one seeking residential treatment, I would refer them here. I can’t speak highly enough about how wonderful the staff were. The property is beautiful, it creates a homey environment for one to be able to focus on recovery and feel less like a patient in a hospital. The food is prepared by an on-site chef for the majority of the meals and snacks. I liked their treatment model much more than some others and I don’t know if I would have been able to make the progress I did had it not been for doing it here. Lit... read more

Tiffani Robinson 

on Google

9 months ago

Understaffed, undereducated on eating disorder recovery, not diverse, not inclusive, proper cleaning protocols aren’t followed, meal exceptions aren’t always honored. Do your research 

Buffalo Rochester Syracuse 

on Google

9 months ago

I see montenido continuously hiring in canandigua, it is a shame that one bad apple allowed bullying others and ultimately, hurt the whole quality of business ongoing. It is shame for whole community to have a nurse in leadership with such a poor ethics in practice. Hopefully it works in outcome for nurse Theresa and Montenido. That nurse dislike me as I said I liked overnight nurse and did not open up to her. The next day I was told my insurance was denied to stay there. Who knows what actually took place .....too many peop... read more

Raelynn Rodriguez 

on Google

a year ago

I went to a place where I was told the staff were people who recovered so they knew what we were going through. Yet there was no concern for my trauma, my depression, and the progression of my ed getting worse. Support from the peers there for help was way greater than from counselors. I feel like I sat there in a trance most of the time, and was punished for my past trauma. Being yelled at, at the table because of being triggered by the abuse I suffered as a child broke me. I had to get myself together and leave because I w... read more