Monte Nido RainRock

Judith McFarlane 

on Google

3 months ago

Rainrock said they were a duo diagnosis facility. Only if they had a driver to take the patients into town for AA meetings, which they did not. My loved one, in her 30's, was referred from Kaiser. I put down the down payment and was told I would get the money back if patient completed treatment, which she did. No thanks to anything rainrock did. Almost immediately, rather than focusing on the eating disorder, they focused on getting their money, and they involved 'the struggling one'. Kaiser was paying for the treatment, but... read more

Haylee Begrin 

on Google

4 months ago

Staff is rude and talks over you when asking a question, avoids answering your questions, and requires so much information and time from you before you even know if you’re eligible. I wish there was a zero star setting because of how unprofessional the lady I spoke to was. I just got off the phone with a worker and she had an attitude the whole time and didn’t answer one of my questions, so they won’t be getting my business!! 

Emily Embleton 

on Google

5 months ago

Going to RainRock was one of the hardest yet best things I’ve ever done. Staff is amazing and cares so much, they try hard to make this feel like a home. I would 100% recommend this facility to anyone who is struggling with ED behaviors. 

ceader rose 

on Google

a year ago

Got Covid on the first day of being there and had to go home because I was so sick I couldn’t even breathe ok but the nurses said I was fine and on top of that after I had a POSITIVE test they didn’t tell anyone in the building. So as far as I know when i had to leave because of being so sick everyone else got sick after me. Please don’t go here if you need real help it made my ed worse. No one deserves that ❤️