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41496 McKenzie Hwy, Springfield, OR, 97478, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | Closed |
Staff is rude and talks over you when asking a question, avoids answering your questions, and requires so much information and time from you before you even know if you’re eligible. I wish there was a zero star setting because of how unprofessional the lady I spoke to was. I just got off the phone with a worker and she had an attitude the whole time and didn’t answer one of my questions, so they won’t be getting my business!!
Going to RainRock was one of the hardest yet best things I’ve ever done. Staff is amazing and cares so much, they try hard to make this feel like a home. I would 100% recommend this facility to anyone who is struggling with ED behaviors.
Got Covid on the first day of being there and had to go home because I was so sick I couldn’t even breathe ok but the nurses said I was fine and on top of that after I had a POSITIVE test they didn’t tell anyone in the building. So as far as I know when i had to leave because of being so sick everyone else got sick after me. Please don’t go here if you need real help it made my ed worse. No one deserves that ❤️
Too much staff turnover to feel safe or cared for. Staff was disorganized, uncoordinated and sparse. It felt like everyone was just "winging it." Many Recovery Coaches were not informed on procedures or protocol and there were many discrepancies with what was told to clients. My stay here was stressful and traumatic because of these things. I witnessed many clients in distress over being given the wrong medications. Nursing staff from temp agencies would frequently fill shifts (nurses who had ZERO training with eating disord... read more
Monte Nido RainRock has a 3.7 star rating with 30 reviews.
Monte Nido RainRock is open now. It will close tomorrow at 12:00 a.m.
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