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3721 William Penn Hwy, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Multiple issues with service department. They were supposed to leave my car with sales and never did. Then to recently they had my car August 6th and were supposed to call me when parts came in. Well they came in on August 8th they never called me to schedule and then I finally call and they can’t get me in till the end of October. Don’t take your car for service here if you want it done in a timely manner. Let’s also not forget it’s been less than a year since they did my AC compressor and it’s already gone bad again. Updat... read more
If I could give 0 starts I absolutely would. DO NOT GO TO THIS PLACE IF YOU WANT YOUR CAR BACK IN A TIMELY MANNAR AND GOOD SERVICE. The level of incompetence, lack of communication with costumers, and dedication to their vehicles is something I’ve never had to deal with in my entire life. They had my car in the shop for two weeks and gave it back to me with a broken door trying to say it was “poor timing” and wanted to keep it as if I’d ever let them work on my car anymore. The front desk never knows anything that’s going on... read more
I just wanted to say thank you. I had some service done today and appreciate the staff. From the front counter to the techs in the back, everyone was friendly and helpful.
Why all the lies? I dropped my car off on a Thursday evening so they could do a diagnostic Friday. I was very clear the sound only happens on 1st thing in the morning cold start. I also have an intermittent heat issue. I was very clear that the heat works perfectly fine while idling of you're not driving, it only stops working while actively driving and coming to a stop (even with autostop off). On Friday evening, I called them to find out what was going on, Chris the service advisor stating that his tech wasn't able to recr... read more
I brought my car to this service center because it broke down. They said they would check it in three days and tell me what the problem was. I called every day and asked when they would check my car, and they always said they would check it tomorrow, but they never did. After two weeks, they finally told me they would check my car, but my car wouldn't start, so they would check it differently and wanted an additional $400. I towed my car back there. Absolutely do not go to this service center. They will not help you in any w... read more
Monroeville Kia Service Center has a 4 star rating with 122 reviews.
Monroeville Kia Service Center is closed now. It will open tomorrow at 8:00 a.m.
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