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Monroe Fireplace, Inc.
- Fireplace Services
- Monroe, WA
About this business
Location details
19922 US-2, Monroe, WA, 98272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Ive been a customer in the past, unfortunately Damon and the rest of his team let us down on multiple fronts and we no longer will be doing business here. We asked for an American Made product and were sold a grill that clearly said Made In China on the box. I called in to discuss this and was told they would look into it. They did give me my money back, but getting someone to do something when they say they will do it was really the bigger issue here. From the very beginning I had to follow up with Damon to even get the ord... read more
Monroe Fireplace has exceeded themselves once again with their products & MOSTLY their customer service. Stopped by the store out of frustration with a ongoing 4 year problem with roof install. Carl got us on the right path to recovery & knowledge. Today we had a surprise visit with one of their install guys to make sure new stove pipe was done correctly by my husband and he brought out correct roof part for the roofers. We finally now feel this roof issue is coming to a end today. HUGE THANK YOU TO CARL.
To bad you can't support the kids and the fair.. Guess profit comes first..
As a contractor and business owner in the valley for 30+ years I have rarely been so disappointed with the lack of helpfulness to solve fireplace and chimney issues. The lack of real customer service and helpfulness to solve problems when community members need their help, especially with the depth of their knowledge base, is completely underwhelming. I will not be sending customers to them ever again.
Frequently asked questions about Monroe Fireplace, Inc.
How is Monroe Fireplace, Inc. rated?
Monroe Fireplace, Inc. has a 4.4 star rating with 120 reviews.
When is Monroe Fireplace, Inc. open?
Monroe Fireplace, Inc. is open now. It will close at 5:30 p.m.
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