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Monro Muffler Brake & Service

4.2

About this business

Location details

2865 Niagara Falls Blvd, Silver Lake, NY, 14228, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.2345 reviews
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Frances Lozano's profile image
Frances Lozano 
on Google
a week ago

I needed new tires asap and they were the only shop that had what I was looking for and a last minute appointment available. The staff was nice but their prices aren’t the best. They have one thing on their website then when you go in they bare minimum explain it and you end up paying quite a bit more than you expect. I wasn’t disappointed in the service but was disappointed in the overall experience. I doubt I will return. 

Linda Bommer's profile image
Linda Bommer 
on Google
2 weeks ago

Visit #1: Highest recommendation for Chuck and the mechanics. No bullshit, just honest and kind. I appreciated the toasty warm waiting area even though it was 20 outside. (Front axle replaced, rear brakes and rotors replaced, oil change, tire balance and rotation, alignment.) Visit #2: My second visit for major work was also a 5 star experience. Chuck is an all - around great guy, service manager and mechanic. Brian is one of the beat mechanics I have ever seen. He is focussed and doesn't stop. My service was timely and perf... read more

Ricardo Acosta Jr's profile image
Ricardo Acosta Jr 
on Google
2 weeks ago

Service was awesome. I was in and out. They were efficient and didn't give me a hard time giving me a New York state inspection 

Mike O's profile image
Mike O 
on Google
3 weeks ago

I would like to thank Monro Muffler service mechanic Maurice Mack on Niagara Falls Boulevard for his friendly efficient customer service and military veteran courtesies. He went the extra mile during my New York state inspection on my Jeep Wrangler by pointing out and allowing me to personally install a new license plate light bulb saving both time, the cost of parts and extra labor charges. He also removed all old windshield stickers replacing both my NY state inspection and new registration in a clean professional manner, ... read more

The WooOOoo's profile image
The WooOOoo 
on Google
4 weeks ago

Not a good experience here. Nowhere near estimated cost. Poor quality workmanship. Left parts plastic wrapped under car, which melted in my drive home. Exhaust vibrates against the frame at speed, sounds like a jackhammer. Buyer beware 

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Frequently asked questions about Monro Muffler Brake & Service

How is Monro Muffler Brake & Service rated?

Monro Muffler Brake & Service has a 4.2 star rating with 345 reviews. 

When is Monro Muffler Brake & Service open?

Monro Muffler Brake & Service is closed now. It will open tomorrow at 7:30 a.m. 

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