Monro Muffler Brake & Service

J C 

on Google

2 weeks ago

One Star isn't low enough. Main issue: my glove box had been gone through and someone had stolen items from me. I was told they cannot do anything about it. Multiple times i have been told the manager would be calling me to try to make the situation right. It has been two weeks and I have not heard back. Other issues: I left my car overnight and paid for four new tires and an oil change. I was told the shop open at 7:30 and that my car “would be done first thing in the morning” I didn’t get a call saying it was done until 12... read more

Kaustubha Das 

on Google

2 weeks ago

They must of not known that I was sitting right across the street because he asked if I wanted my brakes done because "they looked real bad" before he even had it on the lift lol. So either he's got xray vision or he was another sketchy mechanic trying to get one over on someone. 

B B 

on Google

a month ago

You order and make appt online for one price, then when you get to the shop all of a sudden it is "where did you get the price?" I said online when i booked. Then well the price is wrong, its 500 dollars more. The store in North Ridgeville did the same thing last year on another vehicle. Aint falling for this crap.Customer lost for life.