Monro Muffler Brake & Service

Tervart Trans 

on Google

2 days ago

Absolutely unprofessional attitude to customers came to do wheel alignment. To do this, you need to unscrew one nut. On the steering rod, instead of heating and unscrewing this nut, of course, it is rusty, because it is under the car, you just need to heat it up and then it will work, this nut. It will unscrew. So instead of heating, unscrewing and doing wheel alignment in 20 minutes of working time. They want to force me to change the inner outer steering rods. He also demands payment for a service that was not performed, t... read more

Enzo RA 

on Google

4 weeks ago

I own the transportation company and stopped in to get a quick estimate for an extension tail pipe for one of my vehicles. I was told they were short staffed and everybody was busy and going to lunch soon. She said they could not look at right away and asked me to wait for short while. I said ok and then asked if they had coffee. She said sorry no. I waited for 30+ minutes. So I went in to find out how much longer and she said it's going to be a lot longer possibly another hour. I explained to her, you said yeah, a short whi... read more

Lindsey Jansen 

on Google

a month ago

I have been coming to the penfield location for years now. I will always go there for car services and will recommend them to everyone. 

Jelly Cameron 

on Google

a month ago

After 3 months of ignoring the noise coming from my back rotors I had finally decided to spontaneously get it checked out, I had assumed that they wouldnt do anything because I didnt have an appointment and just walked in the door but one of the guys came out, took a look, and then brought me back in for a quote and same day repair (I was in dire need of getting my rotors and break pads replaced), I also ended up getting an inspection and new front tire, really appreciate them getting me in and out same day and caring for my... read more