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Monro Muffler Brake & Service
- Auto Repair
- Ithaca, NY
About this business
Location details
338 Elmira Rd, Ithaca, NY, 14850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Rarely leave reviews of anything but I would feel guilty if I didn’t document my experience with Monroe in Ithaca. I can only speak to my situation but from the general feeling of how this went down I imagine it is not limited to a single occurrence. I made an online appointment for 11pm to swap my existing summer tires for snow tires that I already owned. This swap was on a brand new vehicle with <2000 miles on it. When I made the appointment I checked the box that stated I would be waiting for the job to complete at their ... read more
My experience With Monroe was varied. I was very happy with the service that was provided in store. I was very happy with the staff in the store. I was thoroughly frustrated with the customer support that I received from the call center. I was about to cancel my appointment and not even use Monroe due to my frustrations with the call center. I am glad that I did keep my appointment. In the future, I will definitely go there in person or make sure I speak with someone at the location, not through the call center.
Even more expensive than car dealership. Never checked mileage or gave me a sticker showing when next one was due. Not returning.
Absolutely would not recommend Monro Auto in Ithaca! I first tried to book an appointment over the phone, but instead of talking with someone at the shop I had to talk to someone outsourced sitting in another country. This person then went on to quote me an outrageous price just to look at my van (I had a brake fluid leak). Initially I didn't even go to the shop; I only decided to go AFTER I couldn't get in anywhere else. It was a freezing cold day and I simply didn't have time to do it myself. I then get to the shop, and wa... read more
Frequently asked questions about Monro Muffler Brake & Service
How is Monro Muffler Brake & Service rated?
Monro Muffler Brake & Service has a 4 star rating with 365 reviews.
When is Monro Muffler Brake & Service open?
Monro Muffler Brake & Service is open now. It will close at 7:00 p.m.
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