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Monro Muffler Brake & Service

4.1

About this business

Monro is your trusted auto repair center in CT, DE, IL, IN, MA, MD, ME, MO, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, TN and WV. 

Location details

77 Chelmsford St, Lowell, MA, 01851, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.1363 reviews
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Kat Chantre's profile image
Kat Chantre 
on Google
a week ago

Kind and amazing mechanics. Had a nail in my tire that wouldn't make it over night. After calling 4 different tire shops, all were unavailable due to being booked. However, at Monroe they told me to drive down with no hesitation. They took off my tire, installed my donut. Took the time to search different warehouses to find my specific brand tire, as I requested exactly what I wanted. Made them stay a little past their closing time, but they did it all with smiles on their face. Outstanding customer service, overall a first ... read more

ZAEVION HERNANDEZ's profile image
ZAEVION HERNANDEZ 
on Google
a week ago
Judy Valentin's profile image
Judy Valentin 
on Google
3 weeks ago

My final answer is I don’t recommend them. It’s took them 3 weeks to figure out what was the issue on why my car was vibrating and they had lifted the car up several times and did test drives to find out what the issue was. Then they called the district manager asking for advice a call on the issue, only to look one last time on the lift after they took out the under carriage cover to see that the issue was an axle. The Manager told me to get the piece myself to save money (and I did) and to come back and the labor would be ... read more

Kylie Campfield's profile image
Kylie Campfield 
on Google
3 weeks ago

Needed my two back tires replaced. Staff was very helpful and knowledgeable. Ended up with a good price and didn’t have to wait too long. And someone gave me a Lidnt chocolate bar! Will definitely be back. 

Gabriela Varela's profile image
Gabriela Varela 
on Google
3 weeks ago

Lead mechanic is disrespectful for no reason my guy asked me to move so he could park I miss understood and so he decided it was ok for him to cuss and be loud/ disrespectful because of this if you hate your job find another place to work at don’t be rude for no reason because someone misunderstood you clearly hates his life or has anger issues 

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Frequently asked questions about Monro Muffler Brake & Service

How is Monro Muffler Brake & Service rated?

Monro Muffler Brake & Service has a 4.1 star rating with 363 reviews. 

When is Monro Muffler Brake & Service open?

Monro Muffler Brake & Service is open now. It will close at 5:00 p.m.  

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