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Monro Muffler Brake & Service
- Auto Repair
- Brighton, NY
About this business
Location details
3000 W Henrietta Rd, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I scheduled an appointment online for an oil change and inspection with the understanding that I would wait while the service was performed. I was given an appointment for 12:00 PM, but later received a text message confirming it for 4:00 PM. After multiple attempts to reach the shop, I finally confirmed by phone that my appointment was indeed set for 12:00 PM. When I arrived, I was informed that due to being short-staffed, I would need to leave my car and wait for a call—something I had not planned for. This required me to ... read more
I had an emergency on the Friday afternoon of Labor Day weekend. My car needed a new alternator and literally stopped running at the shop. The manager at Monroe in Henrietta, NY went out if his way to help me, even working overtime on the Friday before a holiday weekend to ensure that I could get my car on the road safely and return home. Excellent first class service!!!!! Thank you!!!
Great , Thank you!!
Sunday morning with a nail in the tire and an air line flight pending. Tire fixed in record time. These folks rock!!
Went in to get my A/C fixed and my oil changed. Paid over $400 and learned no one actually fixed my A/C; they don't even have anyone certified to do that there. They directed me to another nearby shop that helped me find out I got scammed. So, that's cool. At least they did the oil change. Edit: talked to more customers and found out this place has a history of lying and botched fixes for over 20 years. Give a local mechanic your money instead.
Frequently asked questions about Monro Muffler Brake & Service
How is Monro Muffler Brake & Service rated?
Monro Muffler Brake & Service has a 4.1 star rating with 418 reviews.
When is Monro Muffler Brake & Service open?
Monro Muffler Brake & Service is open now. It will close at 7:00 p.m.
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