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Monro Muffler Brake & Service

4.4

About this business

Monro Muffler Brake & Service is your source in New Britain, CT for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. 

Location details

963 W Main St, New Britain, CT, 06053, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.4471 reviews
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Alex Huacho's profile image
Alex Huacho 
on Google
4 days ago

My sister bought 4 new tires and got the warranty, but on Monday when we went to request the warranty for one of the tires, they told us that she first had to make an appointment. The tire had screws in it, and we mentioned that it was going to go flat, but they didn’t say anything. The next day the tire went flat, so we took it to the shop and they said they would check if they had it in stock and would call us if anything. Now it’s Thursday, and we haven’t received any call. We went back to the shop and they still haven’t ... read more

Laurie Kasak's profile image
Laurie Kasak 
on Google
5 days ago

I had an excellent experience with Monro. I had a flat on the highway and AAA sent a tow truck driver who was excellent, very accommodating and helpful. He brought my car to Monro. I got a new tire and they also fixed a sensor light for me. They were so helpful quick and efficient and kept in touch with me through the whole process. I highly recommend Monro in New Britain! 

GetInYourBag's profile image
GetInYourBag 
on Google
a week ago

Took them 8 hours to do a simple 4 tire swap and alignment. 

Alo's profile image
Alo 
on Google
a week ago

Great Customer Service, the staff are nice , knowledgeable, they ask questions and they give you honest advice. Have coming here for years. Thank You. 

Glendaliz Reyes's profile image
Glendaliz Reyes 
on Google
2 weeks ago

Manager is super rude, I was questioning the 150 charge since I was not told that the day prior to making the appointment he went on a ranting rage talking about they go to school and they have to pay for their tools etc etc. sir I’m not questioning charge I’m questioning the fact that when I went to check my other vehicle there was no service charge!!!! And I was going to let my husband know since he is the one paying!!! And you have to be rude!! You won’t speak like that to another man but because it’s a woman it’s ok 

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Frequently asked questions about Monro Muffler Brake & Service

How is Monro Muffler Brake & Service rated?

Monro Muffler Brake & Service has a 4.4 star rating with 471 reviews. 

When is Monro Muffler Brake & Service open?

Monro Muffler Brake & Service is closed now. It will open at 7:30 a.m. 

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