Monro Muffler Brake & Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Monro Muffler Brake & Service

3.6

About this business

Monro Muffler Brake & Service is your source in Chicopee, MA for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. 

Location details

451 Memorial Dr, Chicopee, MA, 01020, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.6202 reviews
Select a rating
Lee E Mckay's profile image
Lee E Mckay 
on Google
3 weeks ago

Service Rep Paul did an excellent job explaining problem found and found a less expensive part to use that served same purpose as expensive part that cut total price down somewhat. 

Gabby Rodriguez's profile image
Gabby Rodriguez 
on Google
3 weeks ago

I would leave ZEROOOO stars if I could. I waited 3 hours for tire installation. Turns out they were the wrong size. Ended up causing a bunch of issues to my vehicle over the next few weeks. Tried to explain to the manager and she told me to just call corporate, no apology, no offer to replace them. Extremely unhelpful and unsympathetic. I will NOT be coming back PERIOD. Get a manager that cares about customers. 

Andrew Sloane's profile image
Andrew Sloane 
on Google
4 weeks ago

Had a brake inspection and only need to replace the rear pads. Staff was friendly and explained items that should be fixed now and what can wait. 

Najim Al Bahadly's profile image
Najim Al Bahadly 
on Google
a month ago
Shannon Fluharty's profile image
Shannon Fluharty 
on Google
a month ago

I made an appointment yesterday for 11am today. I explained what my issues were, and they said to leave my car because they were busy. I waited until 3:45 without hearing a word, so I called and they said they would call me back because they were busy still. I asked for an update and they said my car was still sitting outside! I wouldn’t have even known if I didn’t ask them. Then an hour later they called me back and said they couldn’t get ahold of their parts department so they couldn’t get the thermostat (what they decided... read more

View all google reviews

Frequently asked questions about Monro Muffler Brake & Service

How is Monro Muffler Brake & Service rated?

Monro Muffler Brake & Service has a 3.6 star rating with 202 reviews. 

When is Monro Muffler Brake & Service open?

Monro Muffler Brake & Service is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com