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Monro Muffler Brake & Service
- Auto Repair
- Chicopee, MA
About this business
Monro Muffler Brake & Service is your source in Chicopee, MA for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed.
Location details
451 Memorial Dr, Chicopee, MA, 01020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Service Rep Paul did an excellent job explaining problem found and found a less expensive part to use that served same purpose as expensive part that cut total price down somewhat.
I would leave ZEROOOO stars if I could. I waited 3 hours for tire installation. Turns out they were the wrong size. Ended up causing a bunch of issues to my vehicle over the next few weeks. Tried to explain to the manager and she told me to just call corporate, no apology, no offer to replace them. Extremely unhelpful and unsympathetic. I will NOT be coming back PERIOD. Get a manager that cares about customers.
Had a brake inspection and only need to replace the rear pads. Staff was friendly and explained items that should be fixed now and what can wait.
I made an appointment yesterday for 11am today. I explained what my issues were, and they said to leave my car because they were busy. I waited until 3:45 without hearing a word, so I called and they said they would call me back because they were busy still. I asked for an update and they said my car was still sitting outside! I wouldn’t have even known if I didn’t ask them. Then an hour later they called me back and said they couldn’t get ahold of their parts department so they couldn’t get the thermostat (what they decided... read more
Frequently asked questions about Monro Muffler Brake & Service
How is Monro Muffler Brake & Service rated?
Monro Muffler Brake & Service has a 3.6 star rating with 202 reviews.
When is Monro Muffler Brake & Service open?
Monro Muffler Brake & Service is open now. It will close at 6:00 p.m.
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