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Monro Muffler Brake & Service

4.4

About this business

Location details

615 Hartford Rd, New Britain, CT, 06053, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.4329 reviews
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Kaceem Cuencas's profile image
Kaceem Cuencas 
on Google
a month ago

TJthe store manager helped me out got my vehicle in and out the shop in a timely manner. Great customer service 

Romario Smith's profile image
Romario Smith 
on Google
a month ago

I had a flat tire just a couple of days after my installation, and I found myself stuck at the gas station next to the shop—unable to get any air into my wheel. Thankfully, TJ happened to be passing by on his own time while the shop was closed, and without hesitation, he stopped to help me. He went above and beyond, and I truly appreciated his kindness and professionalism. It’s rare to find someone who genuinely cares and steps up even when they’re off the clock. Because of TJ’s actions, I’m giving this business 5 stars for ... read more

B. Gagne's profile image
B. Gagne 
on Google
a month ago

Terrible! I visited in 2024 to get 02 sensors, my CAT, & muffler replaced. 9 months later I'm back because my check engine light keeps going off, blowing a code for low CAT. Upon arrival, I was told they couldn't do anything because the check engine light was not on. We never cleared the code so that the ship could read it, and I had to stand my ground. I was then told it was probably O2 sensors & they could replace those. I told them I had everything replaced 9 months ago and they needed to take a look at my car. After insp... read more

Huzaifa Osman's profile image
Huzaifa Osman 
on Google
2 months ago

As always, great service. The manager and staff were very helpful. They even gave me a ride home. They also called me as soon as the work was done.Thank you, 

Ryan Krechel's profile image
Ryan Krechel 
on Google
2 months ago

TJ and Rodney saved my vacation! I was on my way to the airport when I had engine troubles. After limping to the Monro, the team quickly diagnosed the problem and started working on my car. They were able to get me back on the road within an hour and a half and I was able to catch my flight on time! In addition to getting the job done efficiently, TJ and Rodney were very friendly and explained the repair well. They even brought me into the shop to show me each step of the repair. Very pleasant overall experience. Can’t recom... read more

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Frequently asked questions about Monro Muffler Brake & Service

How is Monro Muffler Brake & Service rated?

Monro Muffler Brake & Service has a 4.4 star rating with 329 reviews. 

When is Monro Muffler Brake & Service open?

Monro Muffler Brake & Service is closed now. It will open tomorrow at 7:30 a.m. 

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