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Monro Muffler Brake & Service
- Auto Repair
- Saugerties, NY
About this business
Location details
3160 Rte 9 W, Saugerties, NY, 12477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Made an appointment for a state inspection and showed up only to find out their inspector was on vacation. Can only make appointments through call center or online and they let you make an appointment even though there is no inspector.
Had an appointment for nys inspection that was confirmed twice via text by the company. I narrowed for appointment to learn that there was no one to do inspection there on Wednesdays. I understand that they don't make money on inspections, but I have had other paid services there. Huge waste of time and gas. Do better.
They were helpful on a Sunday afternoon. The young woman managing the front was a boss :) The issue I brought in actually resolved itself (my valve pin was probably just stuck temporarily?) and they didn't charge me to take a look.
Scheduled an appointment multiple times now for an inspection and they’ve canceled last second multiple times now. Instead of calling early they like to call 10 mins before your appointment is due.
Big lesson in why you don’t trust big box stores to be reliable I had an appt booked days in advance for tire mounting , tie rods and an alignment. You can only reach a foreign call center when you call them , I confirmed the appt there and then they also transferred me to a guy in the actual shop to confirm what I needed. I need it done as soon as possible as I am driving 200+ miles for my honeymoon in a few days. They said no problem it would get done. I get a call today , about 13 hours before my appointment saying there ... read more
Frequently asked questions about Monro Muffler Brake & Service
How is Monro Muffler Brake & Service rated?
Monro Muffler Brake & Service has a 4.4 star rating with 393 reviews.
When is Monro Muffler Brake & Service open?
Monro Muffler Brake & Service is open now. It will close at 6:00 p.m.
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