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Monro Muffler Brake & Service

2.7

About this business

Specialties Because you need to TRUST who's working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer, and has proof in the form of an a... read more

Location details

8811 Brier Creek Pkwy, Raleigh, NC, 27617, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.718 reviews
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Jennifer B.'s profile image
Jennifer B. 
12 years ago

I don't know what people are talking about on here but they are under new management and they were extra helpful with me. They even diagnosed my service engine light for free and told me exactly what it was free of charge. 

Mike H.'s profile image
12 years ago

Great service. The manager was awesome. Beat a another shops price. With no questions asked. Highly recommend this shop 

Lucas V.'s profile image
Lucas V. 
13 years ago

Stereotypical Scammer Mechanics – These guys are your stereotypical scammer mechanics. I took my vehicles here for oil changes in the past. I live in an apartment complex, otherwise I'd change my own oil. I guess they assume that since I use a mechanic, I don't know anything about cars. Every time I took my car for an oil change they offered a free tire rotation (how generous). This gave them an excuse to "examine" my brakes. They would come back and state that my brakes were in a dangerous condition and should be replaced, ... read more

princesv85's profile image
princesv85 
15 years ago

terrible place. they take advantage of you. I went this weekend and they said I need to change my tires and since i have no experience I asked how long they would last me and one of their guys told me a week. yeah right...then i called my father, he came and checked and they were good atleast for a year. after all, I had my oil changed which was the reason why i went to this place and they ended up charging me $60 dollars for it after they told me it was going to be $40. I would not recommend this place to anyone. 

rmguardino's profile image
rmguardino 
15 years ago

BEWARE!!!!! AVOID THIS PLACE!!! – I went here for an inspection and they tried to railroad me into buying wipers & tires. I had brand new wipers on the car that i installed days before this! I also needed a muffler so they quoted me a price of $280 which includes labor & parts..just to replace the muffler...no other exhaust part.! I left this place and went to my local Super Deal Tire & Muffler in Wake Forest...he installed a new muffler for $77...he also then did the inspection. Of course he never mentioned that i needed wi... read more

dingismcgee's profile image
dingismcgee 
16 years ago

too long / nothing wrong with my car – I have had my oil changed here several times and each time they have put on the "report card" for my vehcile that there is something wrong that is not. Sometimes I have just had the item attended to that they say is broken! do not trust mechanics in general, but this place will try to get every penny out of you! 

unbiasedopinions's profile image
unbiasedopinions 
16 years ago

DO NOT BRING YOUR CAR HERE – I took my vehicle in for an oil change and a state inspection on a Saturday at noon-thirty knowning that it would be a while before they would get to it. They said, "two hours." Fine, not a big deal as I had my friend follow me in my other car to give me a ride. At about ten minutes before four, that's three hours, I get a call stating that I needed new wiper blades. I asked if I could see the state inspection manual where it said the requirements of wiper blades but they said that they wouldn't ... read more

wanda11111's profile image
wanda11111 
16 years ago

Great service – I liked that i was was treated with respect and cursity while i was there. I feel it was done in a quick fashion it would have taken alot longer at the dealer. 

davlee88's profile image
davlee88 
18 years ago

Rude Manager, charge extra for oil filter which is normally not – On 5/28/07. I took my car in for an oil changed at Monro Muffler Brake at 8811 Brier Creek Parkway, Raleigh, NC 27617. 919-806-3493 this is the 3rd times that I took the car in for oil change. But this time I was charged with a $29 oil changed bill. Previously, I paid $21. What the manager Mike A Haller told me was that since the filter is not in stock. They have to get it somewhere else and I have to pay for it. Even though he made no mention of it when I too... read more

Frequently asked questions about Monro Muffler Brake & Service

How is Monro Muffler Brake & Service rated?

Monro Muffler Brake & Service has a 2.7 star rating with 18 reviews. 

When is Monro Muffler Brake & Service open?

Monro Muffler Brake & Service is closed now. It will open at 9:00 a.m. 

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