Moncler's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Moncler

3.9

About this business

Location details

9700 Collins Ave Suite 110, Suite 110, Bay Harbor Islands, FL, 33154, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.947 reviews
Select a rating
Ameen Shawwa's profile image
Ameen Shawwa 
on Google
a month ago

Moncler in Bal Harbour is one of the coolest and most impressive boutiques in the entire shopping center. The moment you walk in, you’re greeted with sleek, modern decor that perfectly reflects the brand’s bold, high-fashion identity. The jackets and clothing speak for themselves—top-tier quality, unique design, and the kind of pieces that make a statement without trying too hard. The staff are just as impressive: knowledgeable, stylish, and genuinely helpful without ever being pushy. Whether you’re shopping for winter wear ... read more

Claudia AlHassan's profile image
Claudia AlHassan 
on Google
6 months ago

We had an incredibly disappointing experience at Moncler in Miami, Bal Harbour. Despite placing a significant order, every single item had an issue. Our salesperson, Jesus Ariza, failed to send the package overnight as promised. Instead, he shipped it early to an address we explicitly stated we wouldn’t be at. He then forgot about it and lied about the situation. Now, two weeks later, we’re still waiting for items we need for our ski trip to Canada. This has been an absolute nightmare, and we deeply regret ordering from this... read more

Gian A's profile image
Gian A 
on Google
11 months ago

everyone saying bad attention but I had the opposite, women followed me around the store the whole time explaining to me every collection (moncler customer for years here), felt uncomfortable & just wanted to leave.. wasn't sure if she was trying to help or just trying to rush me out cause I look young & told her i'm just browsing when I walked in... 

Gianni's profile image
Gianni 
on Google
a year ago

Very poor customer service and bad attitudes…don’t believe me read some of the other reviews! Also When purchasing a shirt in store told the women I had no time to try on and if it didn’t fit I would unfortunately return, she told me I had 20 days to return (as I already assumed anyway from knowing the return policy from purchasing online before and as stated on website) yet she failed to mention that does not apply with in store purchases and they will only give u a store credit or exchange! Now I’ll get something ejse and ... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Very poor customer service and bad attitudes…don’t believe me read some of the other reviews! Also When purchasing a shirt in store told the women I had no time to try on and if it didn’t fit I would unfortunately return, she told me I had 20 days to return (as I already assumed anyway from knowing the return policy from purchasing online before and as stated on website) yet she failed to mention that does not apply with in store purchases and they will only give u a store credit or exchange! Now I’ll get something ejse and ... read more

View all google reviews

Frequently asked questions about Moncler

How is Moncler rated?

Moncler has a 3.9 star rating with 47 reviews. 

When is Moncler open?

Moncler is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com